4 Replies Latest reply: Jan 14, 2013 4:17 AM by MegsiPhone
AA22 Level 1 Level 1 (0 points)

My iPhone belongs to the company I work for. I think it is iPhone 4.

I got it brand new last year.

It was hooked up to my computer in the office.

I am on leave and have no access at the moment to my office computer.

I am thinking of leaving my job and returning my phone.

I would like to purchase a new iPhone and copy all the information from my current phone.

Specifically, text message, what's app conversations, contact information and the apps I already purchased.

I do not care about the music and the photos I can save to any computer.

So here are my questions:

1) I understand that I need iCloud. Must I install it on my office computer? Is there away I can change the sync from my office computer to my personal laptop without loosing any data?

2) Please confirm that I can back up my text messages, what's app conversations and contacts.

3) After I purchase a new phone, how do I retrieve the data I saved on the iCloud to my new phone.

4) How do I erase all the data (e-mail accounts and everything else) from my old old phone so the next employee will not see all my personal history.

 

The answer to all this might be more simple than I thought, but this is actually the only think that is postponing me actually leaving my work of place.

I know this sounds superficial, but the hardest part about leaving my work place is actully giving up my phone.

 

Any help you can give me will greatly be appreciated.


iPhone 4, iOS 4.2
  • 1. Re: Changing iPhones and PC
    diesel vdub Level 7 Level 7 (21,935 points)

    AA22 wrote:

     

    1) I understand that I need iCloud. Must I install it on my office computer? Is there away I can change the sync from my office computer to my personal laptop without loosing any data?

    No, you understand incorrectly.  iCloud is completely optional.  There is no need to install anything on any computer to make iCloud work.  iCloud is also unrelated to which computer the device syncs with.

     

    AA22 wrote:

     

    2) Please confirm that I can back up my text messages, what's app conversations and contacts.

    They are a part of every backup of the device done either via iTunes or iCloud.

     

    AA22 wrote:

    3) After I purchase a new phone, how do I retrieve the data I saved on the iCloud to my new phone.

    Restore the device from backup.

     

    AA22 wrote:

     

    4) How do I erase all the data (e-mail accounts and everything else) from my old old phone so the next employee will not see all my personal history.

    Restore it as new.

     

    Transferring information from your existing device to a new device.

  • 2. Re: Changing iPhones and PC
    AA22 Level 1 Level 1 (0 points)

    Thank you so much for the reply.

    But the plot thickens...

    I read that for iCloud I need to have an update ios version and of course I don't nor to I have the option to update without iTunes cause I have a really old version without the "software setup" icon.

    Since I can't at the moment access my iTunes account at work ( I am on leave) what can I do?

    Can and how do I change that my personal laptop that I have with me will become the computer that my iPhone syncs with?

    Will I loose data?

    After I figure this out I will continue with the rest.

    Thanks again so much, you are a great help.

  • 3. Re: Changing iPhones and PC
    diesel vdub Level 7 Level 7 (21,935 points)

    Okay, so the device is obviously running something prior to iOS5.

    The options are backup to the computer the device normally syncs with and then restore the new iPhone on that same computer or update the current device on that computer to a current iOS version.

     

    If you try to sync with a computer other than the one the device normally syncs with, you WILL lose data.

  • 4. Re: Changing iPhones and PC
    MegsiPhone Level 2 Level 2 (195 points)