HT203167: If you see an exclamation point next to your items in iTunes

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Christelle G

Q: Bought audio book from itune and can't find it anywhere also it says its downloaded !

Hi any one can help please. Can't find my audio book anywhere but iTunes says its downloaded ! Not in iTunes or in IBook !

iPad 2, iOS 6.0.2

Posted on Jan 14, 2013 5:16 AM

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Q: Bought audio book from itune and can't find it anywhere also it says its downloaded !

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 14, 2013 9:50 AM in response to Christelle G
    Level 10 (134,181 points)
    iTunes
    Jan 14, 2013 9:50 AM in response to Christelle G

    iTunes on the iPad is just the iTunes store, and iBooks is for ebooks. It should have downloaded into the Music app - when there are audiobooks on an iPad you should get an Audiobooks option under the More button at the bottom of the app.

     

    Note that audiobooks are currently a one-time only download from the store, so you may want to connect the iPad to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) so that you can take a backup of it - it should copy over to the Books part of your library.

  • by LizzzL,

    LizzzL LizzzL Jan 29, 2014 4:29 AM in response to King_Penguin
    Level 1 (0 points)
    Jan 29, 2014 4:29 AM in response to King_Penguin

    Thanks! I had the same problem - downloaded 2 audiobooks from iTunes then could not find them anywhere on my iPad. Even when I contacted Apple Support directly about this problem I did not get this explanation of where to look. It is not intuitive to look for audiobooks in the Music app!

     

    I don't have a computer so I cannot make backup copies unfortunately but I'm very relieved to have found them at last, after much frustration. Thank you again!