4 Replies Latest reply: Jan 14, 2013 12:51 PM by edr73
sophiajo Level 1 Level 1 (0 points)

how do i change security questions on i-tunes


iPad 3G
  • 1. Re: how do you change the security questions
    John Galt Level 8 Level 8 (36,315 points)

    On a computer, go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.

     

    You need to know the answers to your existing security questions before you can change them or create new questions.

     

    If you do not remember your answers, there may be a link on that page where you can have a reset email send to your "Rescue email address", as long as you provided one in the past. This option will not appear if you have not provided a Rescue email address.


    Check all your known email addresses for their response, which will contain further instructions to follow. The email is automated and should arrive immediately. Check your spam / junk folder if you believe you did not receive it.

  • 2. Re: how do you change the security questions
    edr73 Level 1 Level 1 (0 points)

    Hi, I made a rescue mail adress. But I forgot my answers, probably some capitals or accents are missing, but when I ask to send me a rescue email, i don't receive it? Even in my spam and other it doesn't appear? So how can i change it? Is there any contact adress for apple which i can contact?

    Excuse me for my bad English, it's not my motherlanguage!

    Thank you!!!

  • 3. Re: how do you change the security questions
    renstarr Level 3 Level 3 (580 points)

    I recommend contacting the Account Security Team for more assistance.

     

    http://support.apple.com/kb/HE57

  • 4. Re: how do you change the security questions
    edr73 Level 1 Level 1 (0 points)

    Thank you, that's what i'm trying now. I think the error comes from my rescue adress I gave... ***@icloudS.com and not ***@icloud.com. Do you know how i can change that?