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Helpful answers
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Aug 12, 2012 3:05 AM in response to xiao zhongby Sebastien S.,Yes I should add that I tested with adding the missing text so the line is the same than previous but with a different index location. But it was not working.
But now you wrote a reply I tested again and it works !
It's strange but maybe I should had restarted the mac before (with the edit of the plist).
So it works and I had the HP printer updates correctly took from my server !
Thanks !
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Sep 9, 2012 11:43 PM in response to gilsurfby Mark23,Look here: Point clients to a Software Update server and look in the sidebar for more SUS info...
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Sep 28, 2012 3:11 AM in response to gilsurfby NightFlash,I changed all this told to do in this post.
Everything on the server seems fine, the lines are still in the files and when I check the SUS service I can see that the 10.8.* updates has been downloaded on the server.
But the clients still says cannot connect to the server error 1004
hde tried multiple computers and all OS's except 10.8 is working.
I can still update 10.6 and 10.7 clients.
have also tried to login and logout on apple store accoutns no luck there either.
have restarted the server and reinstalled clients. Not much more I can test that I know of.
Anyone got any suggestions?
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Sep 28, 2012 3:18 AM in response to NightFlashby Sebastien S.,If you made the correct rewrite rules but with the 10.7 server needs another format (as tols before)
RewriteCond %{HTTP_USER_AGENT} Darwin/12
RewriteRule ^/index\.sucatalog$ http://%{HTTP_HOST}/cgi-bin/SoftwareUpdateServerGetCatalog?/index-mountainlion-lion-snow leopard-leopard.merged-1.sucatalog
And be carefull that the client points to …:8088/index.sucatalog only via WorkGroup Manager or Profile Manager settings. If you made it manually, then the URL is
http://SERVER.local:8088/index-mountainlion-lion-snowleopard-leopard.merged-1.su catalog
If on the client you put this URL in your Safari, do you see the calatog ? (replace of course SEVER by your server and SERVER.local by your full server name if needed).
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Sep 28, 2012 3:52 AM in response to gilsurfby NightFlash,The server is 10.6.8 sho shall I still use the revised RewriteRule on the 10.8 line
RewriteCond %{HTTP_USER_AGENT} Darwin/10
RewriteRule ^/index\.sucatalog$ /index-leopard-snowleopard.merged-1.sucatalog
RewriteCond %{HTTP_USER_AGENT} Darwin/11
RewriteRule ^/index\.sucatalog$ /index-lion-leopard-snowleopard.merged-1.sucatalog
RewriteCond %{HTTP_USER_AGENT} Darwin/12
RewriteRule ^/index\.sucatalog$ http://%{HTTP_HOST}/cgi-bin/SoftwareUpdateServerGetCatalog?/index-mountainlion-l ion-snow leopard-leopard.merged-1.sucatalog
like this?
I'm using a DNS server to send all clients to the correct update server.
Still same error with revies line.
And if I try to go to the link with safari I get page cannot be viewed on all versions not only the 10.8. <-ignore I forgot the port 8088 =)
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Sep 28, 2012 4:24 AM in response to gilsurfby NightFlash,Seems like 10.8 is ignoring the port and the http thingie cause the logs on the 10.8 computer is saying cannot find
instead of
As the 10.6 computer does.
So of cource it can't find the files but how do I change so it looks at the right place.
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Sep 28, 2012 2:19 PM in response to NightFlashby xiao zhong,On one your Mountain Lion client, try run:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL “ http://updateserverIPorDNS:8088/index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog”
sudo chown root:wheel /Library/Preferences/com.apple.SoftwareUpdate.plist
sudo chmod 644 /Library/Preferences/com.apple.SoftwareUpdate.plist
sudo rm -rf /Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile &>/dev/null
sudo defaults write /Library/Preferences/com.apple.appstore restrict-store-softwareupdate-only -bool yes
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Dec 21, 2012 8:38 AM in response to gilsurfby Jascha Lee,Here's what worked for me:
Use Server Admin to stop the Software Update service
edit /etc/swupd/swupd.plist, add the following line:
<string>index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog</string>
between the <array> </array> delimiters
edit /etc/swupd/swupd.conf, add the following two lines to the existing list in the <IfModule mod_rewrite.c>: stanza
RewriteCond %{HTTP_USER_AGENT} Darwin/12
RewriteRule ^/index\.sucatalog$ /index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog
From the terminal, run:
sudo chflags uchg /etc/swupd/swupd.conf
Start Software Update Service, and you are done!
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Jan 14, 2013 1:55 PM in response to Jascha Leeby Daniel Ball,Thats what I did and have 200 clients, some work and some don't. The ones that don't work may work on another day or may not. Its mixed at times. Makes no sense!
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Jan 14, 2013 2:00 PM in response to Daniel Ballby Jascha Lee,Not sure this will help, but I also changed from using a host name to using an IP address for OD binding, SUS, etc. Seems to have increased reliability.
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Jan 14, 2013 2:37 PM in response to Jascha Leeby Daniel Ball,I did try changing the config file on the client to the IP instead of a FQDN, but no changes. Still fails here. Very odd, how it can work one time and not the next.
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Jan 14, 2013 5:58 PM in response to Daniel Ballby xiao zhong,How is run:
sudo softwareupdate -i -a
/Wade
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Jan 14, 2013 8:23 PM in response to xiao zhongby Daniel Ball,Yes, using Apple Remote Desktop and sending a Unix command of pretty much what you said, run as root with command: softwareupdate -i -a
Can take a lab of say 100 that are exactly the same in hardware and OS image installed and probably 10 maybe 15 will fail. Come back the next day and try them again and another 10 or 15 will fail or maybe all of them. Very odd.
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Jun 18, 2013 3:41 PM in response to Daniel Ballby Daniel Ball,Ahhh feel stupid....I see what is happening finally! If there are no updates to download then I get an error on the clients. If there are updates available then everything works fine.
The server just must not be responding correctly when no updates are available and it simply throws an error instead of something readable like no updates are available now or something like that.
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Jun 18, 2013 3:58 PM in response to Daniel Ballby Jascha Lee,I don't think it's that. I suspect the error results when the server is in the process of downloading updates. It does something with the URLs or something. If you have a slow connection and a large update downloading from Apple, this error state can last for a while.
Once you are out of the error condition, you won't get an errror on the clients when there are no updates available.