HT3402: Aperture: Locating the Support ID and Serial Number
Learn about Aperture: Locating the Support ID and Serial Number
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All replies
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Helpful answers
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Jan 14, 2013 4:24 PM in response to Brian Reimerby léonie,★HelpfulDo you still have your old mac? If you can launch Aperture on your old mac, you can see the serial number in the "About" panel. Lauch Aperture on the old mac and use the "Aperture > About Aperture" entry in the main menu bar. The panel will show the serial number.
If that is no longer possible, you will have to contact Apple for a replacement serial number. YOu will be required to provide a proof of purchase, see the following link:
Pro Application Replacement Serial Numbers
Regards
Léonie
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Jan 14, 2013 8:29 PM in response to léonieby Brian Reimer,I have other software that's of equal or greater cost and all I need do is email them or in one case the window for the serial number has a button to automatically look up and insert the number.
I'm pretty sure I registered Aperture with my email address, name & etc. I expect I can find the box before I can find the invoice. I bought it at the Polo Park Apple Store in Winnipeg, Manitoba. Usually I ask to have the invoice emailed to me.
No I think I bought it at an independent Apple Reseller in Winnipeg. I'm pretty sure I started with Aperture 2.
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Jan 15, 2013 7:15 AM in response to léonieby Brian Reimer,Thanks I found my Aperture 3 Upgrade box and serial number.
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Jan 15, 2013 9:28 AM in response to Brian Reimerby léonie,Thanks I found my Aperture 3 Upgrade box and serial number.
You will need your Aperture 2 serial number as well, if it is an upgrade that you bought.
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Jan 15, 2013 9:46 AM in response to léonieby Brian Reimer,Yes. So I discovered about an hour ago. I'll never find that box or the invoices. SInce it's a new purchase of a MBP 15" Retina, I'll cry Apple support a river and see what they will do for me.
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Jan 15, 2013 10:26 AM in response to Brian Reimerby léonie,I'll cry Apple support a river and see what they will do for me.
Good Luck; usually the are very supportive in this cases. Ask for a
Pro Application Replacement Serial Numbers
You have your aperture 3 serial as proof of purchase.
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