5 Replies Latest reply: Jan 15, 2013 10:51 AM by IPad4-MtEverest_Nepal
IPad4-MtEverest_Nepal Level 1 Level 1 (0 points)

I have IPad with Retina Display 32GB. It took me 20hrs to charge up to 100% at the first time.  Also, it does not show battery charging symbols to the top right of screen.  Can anyone know the solution please?


iPad, iOS 6.0.2, Retina display
  • 1. Re: IPad with Retina Display - charging problem
    James Ward4 Level 7 Level 7 (24,035 points)
    • Are you attempting to charge from the USB port of a computer? Odds are there isn't enough power to properly charge. Not at all unusual. Plug it into a wall socket using the charging block.
    • Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
    • It is also possible what you are seeing is an issue with the meter, not the battery or the charge system. It helps to run teh iPad down to near zero once a month or so to help calibrate the metter.However, with a new iPad, this is not likely the issue.
  • 2. Re: IPad with Retina Display - charging problem
    IPad4-MtEverest_Nepal Level 1 Level 1 (0 points)

    James Ward - thanks for your reply.

    . I have used the issued wall socket to charge it.

    . I might try to reset.

    . Is there any solution to rectify the meter issue?

    Thanks.

  • 3. Re: IPad with Retina Display - charging problem
    James Ward4 Level 7 Level 7 (24,035 points)

    As stated, on a brand new iPad, I wouldn't expect the meter calibration to be off yet (and to be honest, I seldom follow this advice myself and have never seen an issue with it.

     

    Only thing I can recommend is to go through a couple of use/charge cycles to see if it improves. If not, there may be a hardware issue and you should see about getting it replaced or serviced (depending on how long you have had it).

  • 4. Re: IPad with Retina Display - charging problem
    IPad4-MtEverest_Nepal Level 1 Level 1 (0 points)

    Many thanks for you suggestion. I will wait for couple of days and lets see what happens.

  • 5. Re: IPad with Retina Display - charging problem
    IPad4-MtEverest_Nepal Level 1 Level 1 (0 points)

    I took my IPad to Apple Store in Bluewater  Shopping Centre.  It was a problem with 8pin USB cable.  They changed the cable and it is now working.  Therefore, sometime there is a possiblity of a fault on USB cable  too.