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Why won't my iPhone send pictures via email?

10222 Views 6 Replies Latest reply: Dec 13, 2013 7:36 AM by leahlaloca RSS
ritu99 Calculating status...
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Jan 8, 2013 9:14 AM

I'm trying to email a photo in the Photos section of the iPhone.  This used to work, but now the email just disappears, even though it makes the "whoosh" sending sound.  Emailing from the email app works fine as always.

iPhone 4, iOS 6.0.1
  • Raje3v Calculating status...
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    Jan 8, 2013 9:33 AM (in response to ritu99)

    Are you following this process:

    Photo--

    Select the photo--

    Mail---(Open the email app)

    Send the mail

    It makes the "whoosh" sound.

     

    While the mail is being sent it shows an additional option as outbox.

  • JimHdk Level 7 Level 7 (21,695 points)
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    Jan 15, 2013 12:11 PM (in response to ritu99)

    Have you tried restarting or resetting your iPhone?

     

    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.

     

    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

  • KarenDNH Calculating status...
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    Sep 12, 2013 12:28 PM (in response to ritu99)

    I was having this problem as well.  I found the problem to be...

     

    The email account I have on my phone is a Gmail account which i dont actually use that much. 

    In trying to assess what the problem was with sending pic, I went into my gmail on my phone and realized that the account would not activate because at some point I had changes my password.

     

    I went into  settings on my phone, into my email account and updated the password.

     

    once the gmail account resolved on my phone I was able to send photos via email

  • leahlaloca Calculating status...
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    Dec 13, 2013 7:36 AM (in response to ritu99)

    I had the same problem and did the same things, I download this and that.  I finally I cracked it for myself.

     

    I had been email hacked a year ago so I added a two step verification on my gmail. The little gadgets(phone) are having issues cracking this, I find this reassuring!

     

    There is a very simple way of following the instructions that are provided with gmail. I am not a techy person. You simply have to enter some password gmail gives you into your phone.

     

    I hope this helps.

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