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Mail won't connect to server.

1797 Views 11 Replies Latest reply: Jan 17, 2013 6:15 PM by Eric Root RSS
Rodney Boyce Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 14, 2013 8:11 AM

Suddenly Mail will not work.  When I try to send a message I am warned that the message cannot be sent with the selected server.  When I use the connection doctor All accounts show green and have a message along side saying the connection and log in succeeded.  I have verified the accounts settings and all are as recommended by Apple.  Mail is working perfectly on my ipad, ipod Touch and my macbook.  All have the same mail settings.  I can use the web mail provided by my ISP as well.  If I send a message to myself from any of my other devices it can be received on my iMac but I cannot forward or reply to this message on the iMac.

 

This is driving me mad!  Has anyone got any ideas?  I would be most grateful for any help.

iMac, Mac OS X (10.7.2), iMac 20
  • Eric Root Level 6 Level 6 (13,910 points)
    Currently Being Moderated
    Jan 14, 2013 2:28 PM (in response to Rodney Boyce)

    maybe these Apple support articles will help:

     

    http://support.apple.com/kb/TS3276

     

    http://support.apple.com/kb/PH11720

  • clintonfrombirmingham Level 7 Level 7 (26,800 points)
    Currently Being Moderated
    Jan 15, 2013 4:50 AM (in response to Rodney Boyce)

    I hate Mail - it seems that every day brings more messages with a problem like yours - everything was working fine, I made no changes, now I can't send and/or receive, etc. The posts are numerous and there never seem to be any concrete fixes.

     

    I would suggest - if email is important to you - switching to another mail application. ANY other mail application. Personally, I use MS Outlook from the MS Office for Mac 2011 home/business edition. And I've been using MS Entourage and Outlook ever since Office X came out 11 years ago. Never have had a single problem. To see if Outlook may be worth it to you, I would suggest using the 30-day trial version of Office 2011 from https://www.microsoft.com/mac/trial.

     

    If you want something free and reliable, try Mozilla's Thunderbird.

     

    Just give one or the other a trial. I suspect that you'll give up trying to 'fix' the myriad of problems that Apple's Mail brings.

     

    Clinton

  • Markadelic Calculating status...
    Currently Being Moderated
    Jan 15, 2013 10:02 AM (in response to Rodney Boyce)

    Hi, I seem to be having the same problem. Mail just suddenly stopped working yesterday!

     

    I also tried Thunderbird but couldn't get it to send either.

     

    The Mac i'm using is OS X 10.8.2 and the version of Mail is 6.2.

     

    I have an older Mac (10.6) and set up my email on that and it works perfectly.

     

    Any help would be much appreciated!

  • lilienfeld Calculating status...
    Currently Being Moderated
    Jan 16, 2013 7:02 PM (in response to Rodney Boyce)

    I have had this problem in the past, and for some reason, while I was working with my ISP, it started sending OK. I have no idea why. I too insist on using Mail, in part because of its integration, in part because I'm tired of the MS Outlook bloat and the constant rebuilding of the database. Outlook was intended for the PC world, and it shows it. Thunderbird is a little better, but Mail should work.

  • Eric Root Level 6 Level 6 (13,910 points)
    Currently Being Moderated
    Jan 17, 2013 10:22 AM (in response to Rodney Boyce)

    Have you tried deleting one account and then adding the account again?

     

    Have you checked System Preferences/Mail, Contacts & Calenders to make sure all the passwords are correct? Try disabling the account and then enabling it. Weird, but doing this has solved problems with iCloud and other things.

  • lilienfeld Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2013 10:23 AM (in response to Eric Root)

    Won't that make all the emails for that account go away? I store them on my Mac, not on the server.

  • Eric Root Level 6 Level 6 (13,910 points)
    Currently Being Moderated
    Jan 17, 2013 6:15 PM (in response to lilienfeld)

    Yes it would. You could create a new mailbox, drag the messages to it, try deleting the account then enabling it and drag the messages back if it worked.

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