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2012 iMac 27" Upgraded RAM, incorrect speed.

7852 Views 28 Replies Latest reply: Oct 17, 2013 12:11 PM by Bike and Swim RSS
  • babowa Level 7 Level 7 (22,100 points)
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    Jan 15, 2013 10:15 PM (in response to idkJosh)

    Ahh, ok - just need to make sure! When you get the mystery solved, make sure you match it horizontally. In any case, you can add to your notes talking to Apple that you tried it with, without, i different slots, and the OEM RAM shows at 1333, which is not correct.

  • babowa Level 7 Level 7 (22,100 points)
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    Jan 15, 2013 10:31 PM (in response to idkJosh)

    Well, I've not heard anything about Corsair, although the two most recommended RAM vendors here are OWC (macsales.com) and Crucial. So, if the RAM shows ok separately, then I'd start blaming it on the Corsair not being totally compatible - did you buy it someplace where you can return it? I'd try different RAM. Macs are terribly finicky about RAM.

     

    Then, although the problems were different, there were RAM related problems in the late 2009/2010 iMacs (that's why I have 12 GB rather than the max 16) - I'm linking to one of many threads here from around that time. There aren't enough data yet on the 2012 iMacs since they are just now shipping, but although your problem is different, it is just as strange as that last one.

     

    https://discussions.apple.com/thread/2567907

  • ComputerFixer Level 3 Level 3 (720 points)
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    Jan 16, 2013 10:06 AM (in response to babowa)

    Agreed.  You should always install ram in the top two slots first (the two slots closest to the screen).  That is how apple ships them, and in some cases, the mac will not start without both slots occupied.   As for the speed issue, what happens if you put the Cosair sticks in the primary two slots (the two horizontal slots closest to the screen) and the OEM in the secondary slots (the slots closest to the back of the unit)?  Maybe not having the OEM ram as the primary ram would fix it.

  • Frank Caggiano Level 7 Level 7 (22,830 points)
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    Jan 16, 2013 6:38 PM (in response to idkJosh)

    Just to let you know you are not alone in seeing this. In this thread Best way to configure RAM? the user was seeing the same speed drop listed in the display. In his case he was using an odd amount of memory (3 sticks) and we thought that might have something to do with it.

     

    But as you're now seeing this with an even amount it appears something is up with the new iMacs.

  • Sy1441 Calculating status...
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    Jan 26, 2013 3:11 AM (in response to idkJosh)

    I had the same issue. I got the new 27" iMac with 8Gb.

    I added 16Gb of 1600Mhz Crucial Ram and it dropped the bus speed to 1333Mhz.

    I removed the apple Ram and put another 16Gb of Crucial in and ive now got 32Gb at 1600Mhz.

  • babowa Level 7 Level 7 (22,100 points)
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    Jan 26, 2013 9:08 AM (in response to Sy1441)

    I'm getting the distinct impression that this oddity is a bit like the one experienced in 2010 (I posted a link to one of those threads earlier here) - the Macs would not properly accept the full amount of supported RAM unless it was all matched; unmatched RAM would only work in smaller quantities.

  • mumbler Calculating status...
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    Jan 29, 2013 5:50 AM (in response to babowa)

    Sounds like some anomolies.

    Fortunately a more positive result but I just got a late 2012 27" 3.4GHz i7 imac with base spec of RAM being 8Gb (2x4GB).  Says mine was assembled in China if that makes a diff?

    Ram slots on back of machine in out-of-box configuration was (and after testing pulling modules in and out);

    top slot    -------- empty     Bank 0 / DIMM1

    2nd          4Gb                Bank 0 / DIMM0

    3rd          -------- empty     Bank 1 / DIMM 1

    bottom      4Gb                Bank 1 / DIMM 0

     

    in apple/about this mac/memory this displays as arranged horizontally like;

    4GB        4GB

    empty     empty

    and reads "Your Mac contains 4 memory slots, each of which accepts

    a 1600 MHz DDR3 memory module".  1600MHz also showed up in Utilities "System Information/Memory"

     

    I too bought a dual channel Corsair 16Gb Notebook memory 1600MHz SODIMM DDR3 (2x8Gb) CMSA16GX3M2A 1600C11.  I put them in the empty slots and no problems, all read as 1600MHz, 24Gb total.  I tried all different configurations of the modules (even from top 8Gb/4Gb/empty/empty) but always showed up as the correct total ram and all at 1600MHz.

     

    I also read in another apple forum somewhere that both Crucial tech and Apple tech had said that out-of-the-box apple modules are in the Dimm slots that are accessed first and both were recommending to move them if you were adding higher ram modules so i guess the best performance would be in the configuration;

    top slot    4Gb Apple     Bank 0 / DIMM1

    2nd          8Gb new              Bank 0 / DIMM0

    3rd          4Gb Apple     Bank 1 / DIMM 1

    bottom      8Gb new                Bank 1 / DIMM 0

  • babowa Level 7 Level 7 (22,100 points)
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    Jan 29, 2013 8:34 AM (in response to mumbler)

    I am going to memorize part of your post because I had not seen that - with that I mean the fact that you said the OEM populated slots were 2nd and 4th, but showed as matching horizontally in About this Mac. I wish Apple would match their "pictogram" to the actual visual configuration and refer to it as such, as in: Slots 1 + 3 and 2 + 4 should match.

     

    As to the reason I posted the link to a 2 year old thread: it seemed there were anomalies there as well and some mfr vs. OEM  and/or size configurations would work and others wouldn't. At the time, those were the "just introduced" iMacs as well.

     

    I see that Apple now finally has published instructions on how to install RAM in the new 27"; however, they no longer include graphics and there is no mention of which slots are occupied by the OEM RAM.

     

    http://support.apple.com/kb/HT5540

  • Woodman51 Level 1 Level 1 (0 points)
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    Mar 14, 2013 7:01 PM (in response to babowa)

    After reading all of the above, I just installed two 8Gb Crucial modules, pulling out the 4GB OEM modules and putting the Crucial ones in their spots.  Then I plugged the 4GB OEM modules back into the empty slots.  The system shows 24 GB running at 1600MHz.  Seems to work great.

  • babowa Level 7 Level 7 (22,100 points)
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    Mar 14, 2013 8:20 PM (in response to Woodman51)

    Thanks for sharing this (and that it worked)!

  • Bike and Swim Calculating status...
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    Oct 17, 2013 12:11 PM (in response to babowa)

    Josh -- I am having the EXACT same problem.  Same model, same memory, exact same result.   And, I tried doing what Woodman51 suggested and it didn't help.  Surprising that no can suggest a solution.

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