Currently Being ModeratedJan 16, 2013 7:11 PM (in response to DannyBray1705)
From this link.
Service Answer Center - iPad
If your original iPad was personalized by Apple and you arrange service through Apple, you will be asked if you want your replacement iPad to be personalized with the same text. iPad personalization is not available in all countries or through Express Replacement Service. If your original iPad was custom laser engraved by another company, your replacement iPad will not be personalized.
Look at this link http://store.apple.com/us/help/returns_refund
At Refunds/Returning an item
Message was edited by: Texas Mac Man