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Podcast Upload Issue

411 Views 2 Replies Latest reply: Jan 17, 2013 4:14 AM by Isle of Wight Radio RSS
Isle of Wight Radio Calculating status...
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Jan 17, 2013 3:51 AM

Hi

New to this so please be gentle

I have uploaded a new show to my podcast, it downloads fine for those subscribed however it is currently not appearing on the store is this normal?

 

Cheers in advance

  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
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    Jan 17, 2013 4:10 AM (in response to Isle of Wight Radio)

    When you add a new episode to your feed and upload it, it appears immediately for subscribers because their iTunes application reads the feed directly and the Store is not involved.

     

    However because of the huge number of podcasts in the Store (thousands) the Store caches the feed and checks it for updates periodically. For this reason it usually takes 1-2 days for new episodes to appear in the Store: sometimes it can be less, and occasionally the whole process seems to get stuck and it can take several days.

     

    You should always check your feed - as you evidently have done - by subscribing, either from the Store page or manually from the 'Advanced' menu in iTunes, to see that your new episodes are there. If not, then you have an error of some sort (such as a duplicated 'guid' tag). As all your episodes appear when subscribing then the Store should catch up after a bit.

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