HT5312: Rescue email address and how to reset Apple ID security questionsLearn about Rescue email address and how to reset Apple ID security questions
Currently Being ModeratedJan 17, 2013 9:51 AM (in response to Jjs008)
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Currently Being ModeratedFeb 5, 2014 3:53 AM (in response to King_Penguin)
Im having a huge problem with the part "you might see an option to send security question reset info to your rescue email address". I dont see it.
It is meant to be somewhere obvious as every other site has it. It's just plain not there for me. It only asks me my security questions. I've used my password to log in I dont need to reset it, I need my security question answers. So annoying.
Any suggestions? Thanks.