Currently Being ModeratedSep 11, 2012 1:29 PM (in response to gothgirl87)
You may be seeing something like what is described in this Apple article -> Apple software on Windows: May see performance issues and blank iTunes Store
If it's what you're seeing, you can try resetting Winsock as a temporary fix or folllow along with the article.
1. To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
Windows XP: Click Start > Run and type in cmd.
2. Enter the following command:
netsh winsock reset
3. Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.
Currently Being ModeratedSep 12, 2012 8:19 PM (in response to whatheck)
Hey thanks for replying.
Here's what I did:
- First I tried the Winsock reset in the Command prompt. Nothing changed.
- Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
- I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
- Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!
Currently Being ModeratedSep 13, 2012 9:11 AM (in response to gothgirl87)
A new version of iTunes came out yesterday, it only has minor updates, see this -> iTunes 10.7
(And a newer version, with major updates, was also announced in the Keynote yesterday, it is supposed to be out sometime in October)
Does this happen if you sync the iPod touch in another user account?
You may also want to make sure the security software isn't causing the problem, see this Apple doc -> iTunes: Troubleshooting security software issues
Currently Being ModeratedSep 16, 2012 11:57 PM (in response to whatheck)
Ok so I downloaded iTunes 10.7 from that link you sent me but you're right; there's not much difference, if any. I tried to sync a few times but it was still the same process. Needless to say, i CANNOT WAIT for the newer version with major updates.
I got a couple of new error messages, though; they only came up once. The messages were:
- "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
- "iTunes could not connect to the iPod "My iPod" because an invalid response was received from the device."
I hadn't tried to sync it on another user account until you suggested it, but when I tried it (the other account still has 10.6.3.25 installed) but there was no change.
As for the security software - like I said before, I'm apprehensive about uninstalling or disabling my anti-virus because I don't want to risk something nasty infecting my CPU. It seems a bit complicated too; I consider myself moderately tech-savvy but some of this is going over my head.
I really DO appreciate your help!
Currently Being ModeratedOct 14, 2012 11:18 PM (in response to gothgirl87)
My experience with my iPhone 5 and itunes 10.7 latest version (all updates and fixes listed in your post) is pretty much the same as yours! No result and I still can't sync.
Did you ever sort this out and find a solution? Any help would be GRATEFULLY accepted.
Currently Being ModeratedOct 15, 2012 3:05 AM (in response to gothgirl87)
am experiancina a problem with my iphon 4s. trying to restor to a itune verson 10.6.3 but is telling me that an erro occor 1. i realy dont know what to do
Currently Being ModeratedNov 8, 2012 3:34 AM (in response to gothgirl87)
After trying everything listed here and still experiencing the sync freeze, I disabled Symantec anti-virus and Windows Firewall. Sync started working normally again.
Currently Being ModeratedNov 22, 2012 5:38 PM (in response to gothgirl87)
Windows 7 Ultimate/iPod Touch 4th Gen, 6.01/iTunes 10.7, Unfortunately I have had this experience as well, with both 10.6.3.25 and 10.7. I wasted an entire daytrying to figure this out. After repeatedly trying the standards of completely restoring my ipod, removing/cleaning/ and reinstalling my itunes, etc. I finally noticed the system was freezing always at the exact same song/mp3. So I moved the file out of it's original folder. I then deleted it from my library. Then the next sync went through without a hitch. Note: The file/song plays in windows media player with no problems. I tried to play it directly within itunes and of course it froze, and if it was part of my sync - it would freeze. How a .mp3 file could be ok for media player but not itunes is beyond me. This may be worth a try for you, and it's simple. Good Luck
Currently Being ModeratedJan 3, 2013 10:44 AM (in response to gothgirl87)
Here is what I have experienced with my library on a Windows 7 / 64 bit / SP1 machine. I cannot sync more than about 800-1000 tracks into the iPod classic at one time. I can select fewer than 800 at a time by choosing artists, keeping an eye on the total number of tracks to be synchronized (compared to the number of tracks currently on the iPod). When I try to add more than about 800 tracks the iPod freezes during the track copying step and refuses to do anything further until I retry with a smaller number of tracks to be sync'ed. I have called Apple and explained this behavior to them so in theory they may debug it and give a solution better than this workaround.
Currently Being ModeratedJan 17, 2013 9:59 AM (in response to gothgirl87)
I had this problem too, and finally solved it by running iTunes as administrator on Windows 7.
Currently Being ModeratedJan 26, 2013 7:00 AM (in response to gothgirl87)
I got the same problem when I connect my ipad , ituens freeses and says "problem with itunes" I have try everithing but nothing help , I also restar my ipad and erase everting and when I try to sync music I didn't have any problems but then I wanted to pass more to the ipad, the problem staed to beging again and is dryving me crazy
I'm waiting for the new itunes, hope that the problem go
Currently Being ModeratedMar 2, 2013 3:12 PM (in response to gothgirl87)
Not much chance of this working but you may as well have a go:
I've been having this problem with my iTunes recently on the latest version same as this thread and my fix, as unlikely as it sounds, was actually signing in to my itunes and then authorizing my computer too! ??? I have no clue how it worked probably just a fluke or something else I tried but I swear it didnt work beforehand.
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