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HT1369: iTunes for Windows: Device Connectivity Tests

Learn about iTunes for Windows: Device Connectivity Tests

HT1369 iphone 4 wont turn on unless plugged in,then stuck in recovery and wont restore with error 21,PLEASE HELP

1036 Views 3 Replies Latest reply: Jan 17, 2013 12:43 PM by KiltedTim RSS
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Jan 17, 2013 11:19 AM

please i tried everything,when its plugged in wall it turns on but goes to the connect to itunes screen,same when connecting to pc. The second i unplug it it turns off. i tried EVERYTHING from holding off and home to new battery,itunes will pull up and say phones in restore mode i follow instructions and it stops at end saying error 21.please help

iPhone 4, Windows 7, sad

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