Skip navigation

HT1369: iTunes for Windows: Device Connectivity Tests

Learn about iTunes for Windows: Device Connectivity Tests

HT1369 iphone 4 wont turn on unless plugged in,then stuck in recovery and wont restore with error 21,PLEASE HELP

1036 Views 3 Replies Latest reply: Jan 17, 2013 12:43 PM by KiltedTim RSS
HelpPlease7 Calculating status...
Currently Being Moderated
Jan 17, 2013 11:19 AM

please i tried everything,when its plugged in wall it turns on but goes to the connect to itunes screen,same when connecting to pc. The second i unplug it it turns off. i tried EVERYTHING from holding off and home to new battery,itunes will pull up and say phones in restore mode i follow instructions and it stops at end saying error 21.please help

iPhone 4, Windows 7, sad


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.