redbird123

Q: mac keeper?

Hi have a 2010 mac mini 320gb and as i was surfing the web a website called mac keeper said my mac might be at risk. after seeing the website 10 times then i read what they had to say, it said that it would bring a boost to the mac by antivirus and my mac was very slow at that time so i just installed the app. do you think mac keeper is a good app? thanks in advance.

mac mini, Mac OS X (10.6.6)

Posted on Mar 12, 2011 3:07 AM

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Q: mac keeper?

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  • by K182,

    K182 K182 Sep 26, 2012 10:22 PM in response to Wanlingnic
    Level 1 (0 points)
    Sep 26, 2012 10:22 PM in response to Wanlingnic

    Check out this link http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/ and do everything on it. It worked for me and I have not seen a single add for that horrible program since. Good luck.

  • by Layne L,

    Layne L Layne L Jan 17, 2013 10:09 AM in response to macbig
    Level 2 (405 points)
    Jan 17, 2013 10:09 AM in response to macbig

    Soooo, help me out a bit.

    I have MacKeeper installed, and I'm not having any problems with it. However, I don't notice anything running particularly faster either; not that my iMac was running slow to start with. I stumbled across MacKeeper following a link in one of Kim Komando's emails for WiFiGuard (which I really like!). And I'm not getting any pop-ups or spam, as some other posts have reported.

    So do I keep it, uninstall it, uninstall and burn incense and chant (sorry, small joke), or what?

    I've had roughly 12 years of trouble free usage on Macs starting with my first little white iBook, then MacBook Pro, and finally onto iMacs. I would like to not ruin a perfectly good record. I have downloaded, but not yet installed ClamXav; not sure how it will play with my wireless router.

    So ... what is/are your recommendation(s)?

    Thanks!

    Layne

     

    Sorry, thought I was adding this to another reply, and didn't notice I was in "Mac mini"

  • by Allan Eckert,

    Allan Eckert Allan Eckert Jan 17, 2013 11:20 AM in response to Layne L
    Level 9 (53,640 points)
    Desktops
    Jan 17, 2013 11:20 AM in response to Layne L

    My recommendation is to remove it.

     

    Eventually it will bite you if it hasn't already.

     

    Bad code always does.

     

    Allan

  • by Layne L,

    Layne L Layne L Jan 17, 2013 11:31 AM in response to Allan Eckert
    Level 2 (405 points)
    Jan 17, 2013 11:31 AM in response to Allan Eckert

    Thanks! Will do!

  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 17, 2013 12:47 PM in response to Layne L
    Level 5 (4,791 points)
    Jan 17, 2013 12:47 PM in response to Layne L

    Layne L wrote:

     

    I have downloaded, but not yet installed ClamXav; not sure how it will play with my wireless router.

    Not sure I understand what you mean. All A-V software runs only on your computer and could care less what type of router you have.

  • by Layne L,

    Layne L Layne L Jan 17, 2013 1:07 PM in response to MadMacs0
    Level 2 (405 points)
    Jan 17, 2013 1:07 PM in response to MadMacs0

    I wasn't sure if the AV would interfere with my computer's connection to the network. Sounds stupid as I write it, but then I have never used any AV before. Pre Intel, I never felt like I needed it, but Macs hold a slightly larger share of the market now, and there are a variety of bugs that could be an issue today. My knowledge of Anti-Virus software and how it functions is virtually non existent, and I've been going on the "never argue with success" principal, but I think it's time to update to the current environment. Does that explain my otherwise non-sensical statement?

  • by Allan Eckert,

    Allan Eckert Allan Eckert Jan 17, 2013 1:12 PM in response to Layne L
    Level 9 (53,640 points)
    Desktops
    Jan 17, 2013 1:12 PM in response to Layne L

    My suggestion is wait a while longer. The threat is still too small to be worth losing resourses on you Mac to running any AV software.

     

    Allan

  • by Layne L,

    Layne L Layne L Jan 17, 2013 4:58 PM in response to Allan Eckert
    Level 2 (405 points)
    Jan 17, 2013 4:58 PM in response to Allan Eckert

    Thanks!

  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 17, 2013 7:53 PM in response to Layne L
    Level 5 (4,791 points)
    Jan 17, 2013 7:53 PM in response to Layne L

    Layne L wrote:

     

    My knowledge of Anti-Virus software and how it functions is virtually non existent, and I've been going on the "never argue with success" principal, but I think it's time to update to the current environment.

    Here are a couple of good references that may help:

     

    New this week...TidBITS: Do You Need Mac Antivirus Software in 2013?

     

    Thomas Reed: Macintosh Malware Guide.

  • by DesiNF,

    DesiNF DesiNF Jan 2, 2014 2:41 PM in response to Allan Eckert
    Level 1 (0 points)
    Jan 2, 2014 2:41 PM in response to Allan Eckert

    HOW do I uninstall MacKeeper? I've already gone into applications, found it, put it in the trash, and securly emptied the trash.... but the problems are still there. What do I do next?

  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 2, 2014 2:49 PM in response to DesiNF
    Level 5 (4,791 points)
    Jan 2, 2014 2:49 PM in response to DesiNF

    DesiNF wrote:

     

    HOW do I uninstall MacKeeper? I've already gone into applications, found it, put it in the trash, and securly emptied the trash.... but the problems are still there.

    What problem?  Did you look at http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/?

  • by DesiNF,

    DesiNF DesiNF Jan 2, 2014 3:35 PM in response to MadMacs0
    Level 1 (0 points)
    Jan 2, 2014 3:35 PM in response to MadMacs0

    Yes. When I click that link, this is what I get. Any link I try to click on from any page, takes me back to this same stupid site. I cannot use google, or anything. How do I get this crap off my computer? How do I uninstall MacKeeper? Please don't jsut give me a link, I can't click on it.

     

    <Link Edited by Host>


  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 2, 2014 3:41 PM in response to DesiNF
    Level 5 (4,791 points)
    Jan 2, 2014 3:41 PM in response to DesiNF

    DesiNF wrote:

     

    Yes. When I click that link, this is what I get.

    This has nothing to do with MacKeeper, so you need to start a new topic and describe your problem there with a topic other than MacKeeper (e.g. Browser Re-directs).

     

    I would be inclined to believe that you have an unwanted extension installed in your browser or browsers. For Safari open Preferences->Extensions, disable them, restart Safari and see if that takes care of it. If so, then uninstall any extensions you don't recognize. Genio is a strong possiblity here.

  • by DesiNF,

    DesiNF DesiNF Jan 2, 2014 3:47 PM in response to MadMacs0
    Level 1 (0 points)
    Jan 2, 2014 3:47 PM in response to MadMacs0

    Thank you. I have no idea, I'm only trying to solve whatever problem I can through trial and error. I'm reading whatever I can find.... I found this thread, and then found that there was MacKeeper on my computer so I put it in the trash, but the problem isn't going away. I don't know what it is. I will try any and every suggestions---- thank you in advance.

  • by K Shaffer,

    K Shaffer K Shaffer Jan 2, 2014 4:18 PM in response to DesiNF
    Level 6 (14,355 points)
    Desktops
    Jan 2, 2014 4:18 PM in response to DesiNF

    Do you have the mackeeper version prior to 2012 year as described in the uninstall instructions? If so there may also be files in places that would need to be manually removed. A folder in library for mackeeper, for example, esp if mackeeper was installed in a mac with timemachine backup.

     

    But if you have the 2012 or latest version, the uninstall should be fairly straightforward:

    http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l

     

    For older versions, the second section here where it says older, note TimeMachine:

    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

     

    What mac operating system version and backups do you have? If this was installed and then saved into a backup, there are things to consider before it will be really all gone. The instructions are extensive enough to fill a few pages, so you have to see them in their context & in their pages online. Do you have a different browser than the one you've had issue with? How about a different user account and set up a Firefox, etc web browser?

     

    IF the other issue still remains in which you said you couldn't get a link to these pages to work... And if you put the item from Applications into Trash, and emptied it, does it go away after you restart the computer? The applehelpwriter page has a pile of places to look for bits of this notorious bugware.

     

    Good luck & happy computing!

    {edited 2x}

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