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Checking Repair History on Used MacBook Pro

1000 Views 3 Replies Latest reply: Jan 17, 2013 9:07 PM by sdpitbull RSS
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Jan 17, 2013 1:03 PM

I'm thinking of buying a used MacBook Pro off of someone. I believe there is a link where you can check the units repair history via its serial number? Does anyone know where that link is on the Apple Website?




MacBook Pro
  • ComputerFixer Level 3 Level 3 (720 points)
    Currently Being Moderated
    Jan 17, 2013 1:11 PM (in response to PWorldPics)

    varjak paw wrote:


    There's no way I know of that a user can look up his or her own repair history. If you don't have a copy of any work orders and Apple doesn't have it in their database, you're probably not going to be able to find it.

    Sounds like you're out of luck, sorry.

  • sdpitbull Level 3 Level 3 (965 points)
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    Jan 17, 2013 9:07 PM (in response to PWorldPics)

    Apple only provides a limited amount of info regarding repair history and only usually if the repair was done under AppleCare.



    The history may be linked to the Apple ID used at repair but I would not think so. In any regard I would try My Support Profile but I'm not sure how successful it will be. It told me I had 3 repairs done which was right, I had 2 iPhone repairs and 1 computer repair but it told no details beyond that and you may have to be the registered owner even to get that much.


    You may need to look up My Support Profile on the Apple site. I cannot provide an unpersonalized link here.


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