Currently Being ModeratedJan 17, 2013 12:28 PM (in response to libradio)
The images which appear when subscribing aren't referenced in the feed, but embedded in the media files.
Your feed correctly references an image at
but there is no file at this address.
Currently Being ModeratedJan 17, 2013 1:23 PM (in response to Roger Wilmut1)
Great, that explains it. We had moved the image to a new URL and actually updated the original feed that we input into Feedburner with that URL ... but we also had Feedburner Smartcast turned on which creates its own iTunes tags and overrides any that may already be in the feed, and the image URL in Smartcast there was the old one.
In any case, we not only updated Feedcast Smartcast with the correct image URL, but we also put a copy of the image at the old URL so that even the URL presently used by iTunes should work.
Any idea how long it takes for the store to update the cover art? Anything we can do to expedite it?
Currently Being ModeratedJan 17, 2013 1:25 PM (in response to libradio)
Yes, you now have an image there. Expect it to take a few days for the Store to show it. It might be a good idea to change the filename slightly and re upload it (and change the feed, of course), just to make sure the Store detects that it's changed.
Currently Being ModeratedJan 17, 2013 1:40 PM (in response to Roger Wilmut1)
Great, we have a new file name. All URLs both old and new are valid, so any cached references, etc. should resolve. Thanks for the quick help!