3 Replies Latest reply: Jan 17, 2013 3:13 PM by Texas Mac Man
premierfromcincinnati Level 1 Level 1 (0 points)

Having issues my out going mail server smtp. Not able to send emails. Can anyone help me please?


iPad 2, iOS 5.0.1
  • 1. Re: Outgoing mail smtp
    justinsphotography Level 1 Level 1 (0 points)

    Hello Cincinnati,

     

    I had the same problem to when I migrated to OSX.  If you have a new computer or have newly placed a new OS on your mac, then you will need to log onto your hotmail off Safari or whatever internet browser you use from your new computer or newly updated OS computer and "re-logon" to hotmail.  They will ask you to enter your security question since you are logging in using a "different" computer or location and voila hotmail will not block your smtp anymore.

     

    So now, just go back into mail and see if you can send mail through your smtp outgoing hotmail server.  This should work.

     

    The other thing is, try again tomorrow or later to resend because the stmp server for hotmail is finicky and goes down from time to time.  It's nothing to do with your OS Mail or your settings so you won't need to go changing all that around.  Try this easy fix before you try the complicated fixes.

     

    Regards,

    Justin

  • 2. Re: Outgoing mail smtp
    Rudegar Level 6 Level 6 (19,520 points)

    It 100% up to the email providers settings its not a ios thing apart from you setting it up correctly

  • 3. Re: Outgoing mail smtp
    Texas Mac Man Level 8 Level 8 (45,810 points)

    iOS: Unable to send or receive email

    http://support.apple.com/kb/TS3899

     

    Can’t Send Emails on iPad – Troubleshooting Steps

    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/

     

    Setting up and troubleshooting Mail

    http://www.apple.com/support/ipad/assistant/mail/

     

    iPad Mail

    http://www.apple.com/support/ipad/mail/

     

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

     

    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.

     

     Cheers, Tom