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Does your MacBook Pro Retina speakers buzz?

22467 Views 40 Replies Latest reply: Jan 6, 2014 11:27 AM by Lexnom22 RSS
  • Magpoc Level 1 Level 1 (0 points)
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    Jan 17, 2013 5:55 PM (in response to mrcvita)

    I got the same issue.  15 inch 2.7ghz MacBook Retina Display with blown speakers with using it after only 5 and a half months.  Apple (Hawaii, Ala Moana) said they are going to open a 5 and a half month old computer and remove all the internal parts to replace the speakers.  I said this is the first time I bought a high end Mac Laptop (bought a G4 Titanium etc) and a component has failed in less than 6 months.  I said replacing the speakers is only to amount to the same problem or possibly more.  They said that's all they can do and if it happens another 3 to 4 times they would figure something out.  I suggested they replace it with a new one they said they can't do that.  Hmmm just a recommendation to all pro users out there.  Be careful buying high end macs.

  • travel.oli Level 1 Level 1 (0 points)
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    Feb 18, 2013 8:33 AM (in response to zBernie2)

    Same problem here, I have my second Macbook pro retina..... a similar problem... I ahve a crack noise every 10 seconds while playing songs in itunes. I played the very same song with another player no cracking noise..... so I think ANG HOPE it's a sofware problem........ is it just me or did we not have those problems a few year s ago.... apple products used to simply work

  • travel.oli Level 1 Level 1 (0 points)
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    Feb 18, 2013 5:52 PM (in response to zBernie2)

    Its all up to date, besides there was no MacBook Pro Retina a year ago. I hope an update will come soon!

  • Network13 Level 1 Level 1 (0 points)
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    Feb 22, 2013 11:26 AM (in response to travel.oli)

    I am also experiencing noticable crackling in both speakers intermittantly.  The crackling I am experiencing has nothing to do with the tonal properties of the sound source.  For instance, I just experienced this issue while watching a video in Safari.  The distortion was consistant at any volume level and consistent when the audio track changed from voice to music to a quite section with nothing but the distant sound of chirping birds.  But I may have stumbled across a clue, and it would be nice to see if anyone else can confirm this.  I was so frustrated with the distortion that I plugged a pair of powered speakers into the headphone jack.  The sound from the headphone jack was undistorted and clear.  I unplugged the jack just to confirm the comparison, but when I went back to the internal speakers, the sound was no longer distorted.  To sum up, I was playing a movie in Safari and while continuing to play the movie, not pausing it, I plugged speakers into the headphone jack and then unplugged them and the distortion was gone.  There is a switching delay in audio routing when the headphone jack is engaged.  So the audio routing must be happening in software and not the old fashioned way through contacts in the 1/8 inch jack.  Can anyone confirm this behavior or am I just another anecdotal anomaly in this seemingly solutionless thread?

  • Headlands7 Level 1 Level 1 (0 points)
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    May 16, 2013 10:13 AM (in response to zBernie2)

    I recently bought a 15" Macbook Pro Retina and have been noticing the same issue. I can't believe how many problems like this that I and people I know have had. For $2600, there should not be a single cheap issue like this, yet many laptops I have bought from Apple over the years have had them.

     

    I am going to return it and not buy Mac products again, unless I can find a solution that actually works. Seems that the workers at Apple probably don't have a fix, and that replacements might or might not have the same problem. I went into a Cult...er...Apple store and checked other Macbook Pro Retinas -- most of them had the same issue (there's a specific song on YouTube that caused the problem on them).

     

    :-( Sorry to rant, but I paid top dollar and am sick of dealing with chintzy, crappy, cheap problems like this. My girlfriend's $900 Dell laptop does not have this issue.

  • Headlands7 Level 1 Level 1 (0 points)
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    May 16, 2013 10:33 AM (in response to Headlands7)

    Just to note: Mine DOES diminish or disappear when I turn down the volume...and I mean turn it down a LOT, to at least half level or below. It clatters on almost every source, sometimes from the left side only and sometimes from both speakers. On my old 2007 MBP that I replaced with this new "state of the art" MBP Retina, it could play back very loudly and not crackle or buzz or rattle at all.

     

    I'm going to bring it in and see what they say, but the bottom line is that we've all bought cheap computers that are very over-priced and often have problems like this...and that does not make me happy. Again: Apologies for ranting, but the truth is not always pretty I suppose.

  • lukason Level 1 Level 1 (0 points)
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    Dec 8, 2013 9:10 AM (in response to zBernie2)

    I have found that the speakers buzz when I play sound off of the internet in videos or streaming music, but when I play from iTunes there is no problem. When I plugged in my headphones to test if the problem was unrelated to hardware, it went away entirely (temporarily). It reoccurs at what appear to be completely random times.

  • quochuy Level 1 Level 1 (0 points)
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    Dec 8, 2013 1:30 PM (in response to zBernie2)

    Yeah, it must be specific range of frequencies that generate the buzz.

    I also notice the buzz Apple's own system sound effects such as "Funk" when an error occur such as in the Terminal when you press the left arrow on the keyboard.

  • Lexnom22 Level 1 Level 1 (0 points)
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    Jan 6, 2014 11:27 AM (in response to zBernie2)

    My speakers started doing this too, but before I took it in I took a last stitch effort to fix it. I cleaned it a little bit right above the keyboard just before it turns into the screen (right where it folds over and there are little squares).

    -I blew into it to clean it up, dusted a little bit and all of the sudden my speakers worked again! I keep my macbook pro w/retina very clean and make sure to put it on clean surfaces too, it just needed a little dusting.

    So in all, just try doing that first! Maybe it will help like it did with mine.

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