5 Replies Latest reply: Jan 17, 2013 7:38 PM by Diavonex
imahorsegirl Level 1 Level 1 (0 points)

Hi!   My son tried to hack into my ipad by entering the wrong passcode too many times.  I now cannot enter the right passcode due to the screen being locked.  How do I correct this so I can enter my right passcode and use my ipad?  Many thanks, imahorsegirl


iPad, Mac OS X (10.7.4), ipad 1st generation
  • 1. Re: Ipad disabled how to correct this
    Theyodj445 Level 1 Level 1 (35 points)

    Using the pc you last synced the iPod with plug it in and click restore. If not, try this. http://support.apple.com/kb/HT1212

     

    Still no luck?

    Go to apple store and let them use their powerful macs to restore without verification

  • 2. Re: Ipad disabled how to correct this
    Diavonex Level 9 Level 9 (62,770 points)

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).

     

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

     

    You may have to force iPad into Recovery Mode

     

    http://support.apple.com/kb/ht1808

  • 3. Re: Ipad disabled how to correct this
    Diavonex Level 9 Level 9 (62,770 points)

    Recovery Mode

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: Data will be lost. You may have to repeat the above many times.

  • 4. Re: Ipad disabled how to correct this
    imahorsegirl Level 1 Level 1 (0 points)

    thanks guys, you have helped me alot!  My laptop has never been used with my ipad...sigh.. so off to that Apple store I go     Many, many thanks 

  • 5. Re: Ipad disabled how to correct this
    Diavonex Level 9 Level 9 (62,770 points)

    You can unlock the device with your laptop but your data will not be present.