5 Replies Latest reply: Jan 18, 2013 7:46 AM by gail from maine
GoodWorks Level 1 Level 1 (0 points)

My wife has an iPhone 4S supplied to her by her place of employment, where IT people put certain apps on it.

 

Now she wants to put music from her home copy of iTunes onto the iPhone. When I try to do this, I get the message about everything getting erased if I try to sync to a different copy of iTunes. I assume this means the IT people used a copy of iTunes to put the apps on her phone, rather than downloading them right to the phone.

 

Is there a way to add the music to her iPhone without losing the apps? (I've spent an hour researching this & haven't seen a definitive answer. She leaves on a trip tomorrow morning and would really like the music with her.)

 

Thanks!


iPhone 4S, Windows 7
  • 1. Re: Sync to new iTunes without losing old apps?
    gail from maine Level 6 Level 6 (11,610 points)

    Hi GoodWorks,

     

    If you are only wanting to sync music from your iTunes library, then hook up the iPhone, and on each tab except the Music one, make sure that all of the options are unchecked. All of the "Sync" options should be unchecked except for the "Sync" option on the Music tab. Then you can set up that tab to import whatever music you want to.

     

    The only thing that you have to make sure of before you do that is that there is no Music that wa loaded onto her phone from her company. If there is, then you cannot do this. You can only sync one set of parameters from one iTunes Library. So, if you have no music from the company's iTunes library, then you can sync music from your iTunes Library. But, because the company has definitely sync'd other items from thier Library, that is why you want to make sure that all other "Sync" options are totally unchecked.

     

    Hope this helps!

     

    Cheers,

     

    GB

  • 2. Re: Sync to new iTunes without losing old apps?
    GoodWorks Level 1 Level 1 (0 points)

    Gail - Thanks very much for your answer.

     

    What still concerns me is that most tabs have a simple "Sync" checkbox right at the top, but the Apps tab just has something lower down that says "Automatically sync new apps". If I leave that unchecked, will the existing iPhone apps _definitely_ be left undisturbed? (It would be a big hassle for her to get them back, and she couldn't do it at all before leaving tomorrow.)

     

    Thanks,

    Dave

  • 3. Re: Sync to new iTunes without losing old apps?
    gail from maine Level 6 Level 6 (11,610 points)

    Hi GoodWorks,

     

    Yes, for that one, you just have to keep the "Automatically Sync New Apps" box unchecked, and you will be OK.

     

    Also, make sure on the Summary page that you have the boxes unchecked....

     

    Cheers,

     

    GB

  • 4. Re: Sync to new iTunes without losing old apps?
    GoodWorks Level 1 Level 1 (0 points)

    Worked great, thanks a million!

  • 5. Re: Sync to new iTunes without losing old apps?
    gail from maine Level 6 Level 6 (11,610 points)

    YAY! Hope your wife enjoys her music on her trip!

     

    GB