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All replies
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Helpful answers
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Dec 19, 2012 2:44 PM in response to taz_in_805by Monte Miller,I have the same audio/video sync issue with my new iPhone 5, also on 2 different models of bluetooth headsets. A Sony DB-22 headset that synced perfectly with my iPhone 4, had a problem with the audio/visual sync with my iPhone 5. Thinking it was the newer hardware of the iPhone 5, I bought a new Jabra HALO2 headset but the issue persists. This appears to be a software issue.
My iPhone 5 is fully up to date with iOS 6.0.1 (10A525), and I sync to my iTunes library almost every day.
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Dec 26, 2012 7:01 AM in response to taz_in_805by enyo,Same here... I have a jawbone headset. The audio is delayed by about 1/2s – both, when watching video or listening audio, and when normal system sounds are played (like keyboard clicks).
I noticed that sometimes (very rarely) the system sounds aren'd delayed and play fine but haven't figured out when yet.
I tried the same headset on a mac, where it played fine.
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Dec 28, 2012 3:37 PM in response to taz_in_805by AJPoulos,I have the exact same problem with my new top of the line Parrot Ziks with three different iOS6 devices. Tried resetting and impairing with no success. The delay is a deal breaker for watching movies or playing games over BT.
I don't remember having this problem with my defunct Nokia headphones back in the day of iOS 5.
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Jan 11, 2013 1:50 AM in response to taz_in_805by PatrickGaerlan,Same thing happens with with my Jawbone Era and iPhone 5 6.0.2. The delay is less after I pause the video, switch the audio to iPhone speakers, then switch back to Bluetooth. I don't have any audio sync issues when I use the Era with an iPad mini.
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Jan 18, 2013 7:13 AM in response to taz_in_805by CaldwellOne,Same issue here with Motorola S10-HD headset. Really annoying. Sound comes out perfectally with internal speaker and headphones hooked into the headphone jack.
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Jan 19, 2013 9:31 PM in response to taz_in_805by Bxscig,I have the same issue with the BackBeat Go from Platronics. It works fine on a laptop but on the iphone5 with the latest image it still has an issue with video. I guess I can't tell from the audio but video its like 500ms to 1sec delay. Anyone have a fix?
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Feb 1, 2013 12:53 AM in response to taz_in_805by justinslay,I have had this problem since day one with the iPhone 5. Never had the problem with my iPhone 4.
I have noticed, if you go to the home screen, then lock your phone. It seems to fix the problem once you unlock it again. I have only tested this once, but after watching a movie on a plane the other day, it had gotten worse and worse the longer I watched the movie. I got frustrated and locked my phone. The lock sound was delayed by almost a full second. When I unlocked it, it was in sync again!
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Feb 1, 2013 9:59 PM in response to justinslayby justinslay,Leave it locked for a good 10s and it should work. Just tested it again.
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Mar 4, 2013 7:23 AM in response to Bxscigby V4N0,I have the same headphones and the same problem
The delay is simply AWFUL, it's almost impossible to watch a video or play a game.... whats the problem??
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Mar 20, 2013 5:05 AM in response to taz_in_805by garneaum,I too have this problem. Anyone know how to get this issue promoted so Apple notices it? Seems like a simple enough thing to fix if they wanted to. How can I help them want to fix this?
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Mar 20, 2013 2:57 PM in response to taz_in_805by Bxscig,So I called and called and supposedly the escalated but never heard back. I bought the Jaybird JF3s and they work fine. iPhone with car bluetooth is also out of sync for video and almost everything I tried. The Jaybird JF3s have been good for the past 2 months. The locking never helped me though.
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Mar 20, 2013 2:59 PM in response to taz_in_805by Bxscig,So the Apple engineers and I guess 2nd level or 3rd level techs said it is the processing of the bluetooth headsets that doesnt processing it fast enough or what not. I didnt believe really but then for some reason the Jaybird JF3s work so it must have some truth. I tried 4 different ones before I found the JF3s which ended up working in sync.
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Mar 20, 2013 3:02 PM in response to Bxscigby justinslay,I have JF3s and still have the problem. Try watching a 2 hour movie and it will lose sync. Not only that, I also lose connection the the headphone when I go from listening to music to typing a text after stoping the music.
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Mar 20, 2013 3:06 PM in response to Bxscigby V4N0,That is likely to be the case, but stil doesn't explain why the Backbeat GO works fine with the Galaxy S of a friend of mine, and with my iMac too...
And why the "locking" helps a lot in my case? If it's only an headset BT chip problem I shouldn't have any improvements by locking and unlocking the phone!