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Safari hangs

459 Views 3 Replies Latest reply: Jan 18, 2013 8:26 AM by Linc Davis RSS
Jay Miller3 Level 1 Level 1 (10 points)
Currently Being Moderated
Jan 17, 2013 9:35 AM

Safari hangs almost every time it's used. What trouble shooting can be used? 

MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.5), 2.53 GHz Intel Core i5, 4 GB 1067 MHz DDR3
  • Linc Davis Level 10 Level 10 (107,850 points)
    Currently Being Moderated
    Jan 17, 2013 11:01 AM (in response to Jay Miller3)

    What exactly happens when it hangs?

  • Linc Davis Level 10 Level 10 (107,850 points)
    Currently Being Moderated
    Jan 18, 2013 8:26 AM (in response to Jay Miller3)

    The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.

     

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Scroll back in the log to the time you noted above. Select any messages timestamped during that interval. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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