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Admin user is very slow while other users are normal. Does anyone know why?

572 Views 9 Replies Latest reply: Jan 19, 2013 7:18 AM by BILMAN RSS
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Jan 14, 2013 4:39 AM

My Early 2011 MacBook Pro OSX Snow Leopard 10.6.8 seems to have a weird problem with it, because my normal account I use, Admin User, suddenly became very slow the other night and is literally unusable because I can't do anything on it.

Everything in the dock is unresponsive and the icons just bounce up and down continuously then stay idle with no blue light under them. I can't force quit them as the whole thing will freeze so I am force to hold down the power button till it switches off.


I CAN however, use that Admin account in Safe Mode and everything will be fine and normal, but when I restart normally I have the same problems as before.


I created a new User and found out that everything was normal on that account, and I am happy to use that account and make it an Admin and delete the old faulty Admin account but I want all my files and bookmarks from Firefox first. I would put everythign I want into my external 1TB HDD but I can't on the faulty Admin account because it is basically unresponsive and the HDD doesn't work in Safe Mode.


Reinstalling OSX hasn't fixed the problem either.


I have searched online for problems and I couldn't find anything so I have come here for help.


Can anyone please help me out, I would be very greatful.


P.S. I am using my Windows laptop (because I am still trying to figure out the problem) if anyone was wondering how I am typing this.


       This is also my first post on the community forums so please be nice      I am also not very tech savvy so, if you can, please make any help easy to understand!

MacBook Pro, Mac OS X (10.6.8), Early 2011
  • sig Level 8 Level 8 (35,770 points)

    Give this site a read. Thomas is a guru.

  • thomas_r. Level 7 Level 7 (26,935 points)

    It it's only happening on one specific account, that means something about that account is causing the problem. Sounds obvious, right? But the implications and how to fix it aren't necessarily obvious.


    It's not likely to be third-party kernel extensions causing the problem, since those will run for all user accounts. If it's a third-party software issue, it's going to be something that is running on just that account. First place to check is your login itmes (System Preferences -> Accounts). Remove items you don't need from that list, and if that doesn't help, remove ALL items from that list.


    If that still doesn't help, there's one other thing to check. There are things called LaunchAgents that can be used to keep specific tasks running (possibly re-opening them if they crash or are made to quit by the user), run them at specific times, etc. In the Finder's Go menu, hold down the option key and choose Library. In that folder, find the LaunchAgents folder. What's in there? You can move all the items there temporarily to a folder on the desktop (or anywhere else), then log out and log back in. Does that fix the problem?


    Of course, it sounds like the account you're using may be so badly messed up that you can't perform these checks. And the problem may not be third-party software anyway, it could be something that has gotten badly corrupted in your user account, and that can be difficult or impossible to pin down. If you have another admin account that you can use, it may be easiest to simply start using that account, and delete the one that's not working. For some help moving files from one account to the other, see:


    Transferring files from one User Account to another


    Also, regardless of what the problem is and how you solve it, since one possibility is some kind of corruption, it wouldn't be a bad idea at all to repair your hard drive with Disk Utility.

  • thomas_r. Level 7 Level 7 (26,935 points)

    What's in that folder? Can you copy the list and paste it here, so we can see all the file names? Do you recognize any of them as belonging to programs that you rely on?

  • thomas_r. Level 7 Level 7 (26,935 points)

    I don't have any of those in my LaunchAgents folder except for the Valve item. Interesting that most of them are Apple items. (Akamai is a company that Apple uses for a lot of high-speed, high-capacity server space. I'm not sure why those Akamai LaunchAgents are there, though.)


    Unless you see any problems as a result of removing these items, you can probably just delete them. (Though you may want to hold onto them for a while just in case.) You could also put them back one at a time if you like, and when the problem comes back you'll know which one was at fault.


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