Currently Being ModeratedNov 30, 2012 5:27 AM (in response to James Ward4)
You might also check your tagging in iTunes to make sure you are using the same Album Artist for all tracks in an album.
Currently Being ModeratedNov 30, 2012 9:08 AM (in response to James Ward4)
Bottom line, this is sloppy programming by Apple and I'm shocked that it hasn't been addressed yet or even acknowledged by Apple. I could fix it myself, but what's the point if the counts are being constantly changed. They need to fix the source code!
While I appreciate Apple's commitment to improving things, there have been way too many bugs along the way as a result of poor testing and rush to release.
So we get finally get iTunes 11, but still no fix for this issue. Great... New interface, same issues and a few new ones to boot. If iT11 wasn't ready, they should have delayed it indefinitely until they got their act together.
Currently Being ModeratedDec 12, 2012 4:51 AM (in response to Cubulous)
I am getting this same issue on my iPad, I have cleared my iTunes library and started fresh, adding one album at a time and am still getting the same issue.
I had 4 albums for one artist, which I had saved to a tempory folder. All songs were matched files that iTunes eventually matched, after insisting on only matching 50% of the songs in each album and uploading the other 50% - I got round this after about 15 attempts of ripping the CDs and inputting the CD info exactly as it appears on the iTunes store, and this caused me the iPad album count glitch that MacMan1963 explains in an earlier post.
So I clear my library, then add each of the four albums for the same artist into iTunes one-by-one and get iTunes to match them. The fourth album I added to the library decided to upload half the songs (even though when you hit 'Get info' it shows the file kind as 'Matched AAC audio file') so I removed the album from iTunes, updated iTunes Match and checked my iPad. It still says I have four albums for that artist. I can remove all the albums for this artist, update iTunes Match so it knows nothing is there, then add one back in and it will still say four Albums.
Infuriating. I have a Genius appointment booked for tomorrow so I'll see what they say.
Currently Being ModeratedDec 17, 2012 6:30 AM (in response to Hemslow)
Hi Hemslow, any new from the Apple Genius? I have the same issue and I don't know how to fix it.
Currently Being ModeratedDec 17, 2012 6:47 AM (in response to stexcec)
I'm in contact with a senior advisor at Apple about this and other iTunes Match issues. My Match account is being reset (should take 2-4 days) - in the meantime, the guy I have been dealing with has taken away all the info I have given him to get some answers. I'll let you know once I get a call back!
Currently Being ModeratedJan 18, 2013 8:44 AM (in response to Cubulous)
Just wondering if there is anymore info out there on this problem? When I remove albums from my ipad I still have the artist reading that number of albums (example - I had 7 albums on my ipad for one artist and I removed 5 of them. In the artist view it still shows this artist has 7 albums). It is annoying and sloppy.
Currently Being ModeratedJan 19, 2013 3:41 AM (in response to Bodieman71)
Still no answers from the iTunes Team - it is taking an age for them to reset my Match account and following that I am told I will get some answers to the questions I had (including this one).
Currently Being ModeratedJan 19, 2013 1:17 PM (in response to Hemslow)
I wouldn't hold your breath. Apple has to admit there's a problem before they can address it. There's no reason this should take so long to resolve.
My advice... If the iPad can't count, then just remove the album count altogether. The only things worse than no information, is the wrong information. Sloppy!
Currently Being ModeratedJan 29, 2013 3:41 AM (in response to Cubulous)
Hi All, the problem still remains also after the iOS 6.1 update....
Currently Being ModeratedFeb 28, 2013 1:54 AM (in response to Cubulous)
Currently Being ModeratedFeb 28, 2013 6:43 AM (in response to Cubulous)
Hi all, this also happened to me
you can try this to resolve the issue :
1. Download iExplorer
2. Choose Home from iExplorer to access your ipad File system
3. Go to This Folder iTunes_Control\iTunes
4. Find this file "MediaLibrary.sqlitedb" and rename to "MediaLibrary.sqlitedb.backup" or whatever
or you can delete that file
5. disconnect your ipad from itunes and restart the ipad
6. after restart connect to itunes again and it will sync all your music again. The album count will get fixed.
This is work to me, hope work for all of you too. Cheers