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New Mail Account

114 Views 2 Replies Latest reply: Jan 19, 2013 8:53 AM by susieb61 RSS
susieb61 Calculating status...
Currently Being Moderated
Jan 19, 2013 8:33 AM

For some reason today I couldn't send or receive emails using my iphone, but could on my laptop

So I deleted my account on settings and set it up again.

This worked but now I can't see my folders!!

How do I access my folders again please

My email account is btinternet


iPhone 4S, iOS 6.0.1
  • Ralph9430 Level 6 Level 6 (12,440 points)
    Currently Being Moderated
    Jan 19, 2013 8:47 AM (in response to susieb61)

    I'm guessing here but I think when you set up the new account you selected POP in stead of IMAP as the account type. You'll have to go back into Settings > Mail > select your account and make the change.


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