3 Replies Latest reply: Jan 24, 2014 5:14 PM by emsail13
pic172 Level 1 Level 1 (0 points)

Finder is extremely slow.  Actually opening any folder is very slow.  I'm always watching a pin wheel


Mac mini, OS X Mountain Lion (10.8.2)
  • 1. Re: Why is Finder running very slow?
    Linc Davis Level 10 Level 10 (118,280 points)

    First, back up all data immediately, as your boot drive might be failing.

     

    A common cause of a slow user interface is a large set of image or video files on the Desktop with preview icons. If you have more than a dozen or so such files, move them to another folder.

     

    Another possible cause is iCloud activity, especially Photo Stream synchronization. If applicable, uncheck all boxes in the iCloud preference pane and see whether there's an improvement.

     

    Otherwise take the steps below when you notice the slowdown.

     

    Step 1

     

    Launch the Activity Monitor application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.

     

    Select the CPU tab of the Activity Monitor window.

     

    Select All Processes from the menu in the toolbar, if not already selected.

     

    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.

     

    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?

     

    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)

     

    Step 2

     

    If you have more than one user account, you must be logged in as an administrator to carry out this step.

     

    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Select the 50 or so most recent messages in the log. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

     

    When posting a log extract, be selective. Don't post more than is requested.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting.

  • 2. Re: Why is Finder running very slow?
    rfrei Level 1 Level 1 (0 points)

    Linc, I am having similar issues. I've been relaunching my finder every 5 minutes. I have followed your instructions, and here is my information (below) if you can still help.

     

    Highest CPU usage: Finder, varying between 90%-98%

    % User: 87.81

    % System: 11.53

    $ Idle: 0.77

    Page Outs: 0 bytes

    Swap used: 160.5 MB

    Reads in/sec: 0

    Writes out/sec: 68

     

    12/2/13 1:06:34.059 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c200e000 (pid 1305) sleeping due to too many errors (num usleeps 1041)

    12/2/13 1:06:50.985 PM fseventsd[47]: implementation_removed_client: did not find client 0x7fa2c15945b0 for path = '/'

    12/2/13 1:06:50.998 PM WindowServer[1005]: CGXDeferSurfaces : Invalid source window 475

    12/2/13 1:06:50.998 PM WindowServer[1005]: CGXDeferSurfaces : Invalid source window 474

    12/2/13 1:06:51.000 PM WindowServer[1005]: dict count after removing entry for window 0xcf is 0

    12/2/13 1:06:51.042 PM loginwindow[1004]: ERROR | -[ProcessPanel tableView:objectValueForTableColumn:row:] | Attempt to get a row value:6, when array count is:6

    12/2/13 1:06:51.042 PM loginwindow[1004]: *** Caught exception: *** -[__NSArrayM objectAtIndex:]: index 6 beyond bounds [0 .. 5]

    12/2/13 1:06:51.044 PM loginwindow[1004]: ERROR | -[ProcessPanel tableView:objectValueForTableColumn:row:] | Attempt to get a row value:6, when array count is:6

    12/2/13 1:06:51.044 PM loginwindow[1004]: *** Caught exception: *** -[__NSArrayM objectAtIndex:]: index 6 beyond bounds [0 .. 5]

    12/2/13 1:06:51.076 PM com.apple.launchd.peruser.502[267]: (com.apple.Finder[1305]) Exited: Terminated: 15

    12/2/13 1:06:53.182 PM spindump[1545]: Saved hang report for Finder version 10.8.3 (10.8.3) to /Library/Logs/DiagnosticReports/Finder_2013-12-02-130653_MB-RFREIB.hang

    12/2/13 1:06:56.124 PM Finder[1549]: Loaded SugarSync shell extension

    12/2/13 1:06:56.131 PM Finder[1549]: Setting log level to 2

    12/2/13 1:06:56.229 PM Finder[1549]: Failed to swizzle instance method 'icon' in class FINode

    12/2/13 1:06:56.229 PM Finder[1549]: Failed to swizzle class method 'addViewSpecificStuffToMenu:clickedView:browserViewController:context:' in class TContextMenu

    12/2/13 1:06:58.230 PM Finder[1549]: initializeIPC failed.

    12/2/13 1:08:02.189 PM mdworker32[1559]: CGSGetDisplayBounds: Invalid display 0x00000000

    12/2/13 1:08:02.223 PM mdworker32[1559]: bootstrap_look_up2 failed with 0x44c

    12/2/13 1:08:02.604 PM sandboxd[1560]: ([1559]) mdworker32(1559) deny mach-lookup com.apple.PowerManagement.control (import fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:org.openxmlformats.spreadsheetml.sheet plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 13190876)

    12/2/13 1:08:02.000 PM kernel[0]: Sandbox: sandboxd(1560) deny mach-lookup com.apple.coresymbolicationd

    12/2/13 1:10:07.668 PM Messages[1568]: [Warning] Begin changes called with identifiers left to load: (

        "file:////Users/Rebecca/Library/Messages/Attachments/ff/15/4D6A0A16-1E10-4E81-9 61B-9AFF6D74EB12/IMG_1262.JPG",

        "ichat-balloon-style://left-balloon/15329769"

    )

    12/2/13 1:10:12.574 PM coreaudiod[285]: Disabled automatic stack shots because audio IO is active

    12/2/13 1:10:12.711 PM com.apple.qtkitserver[1571]: objc[1571]: Class TSSandboxPrefs is implemented in both /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense and /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import. One of the two will be used. Which one is undefined.

    12/2/13 1:10:12.995 PM com.apple.qtkitserver[1571]: objc[1571]: Class TSSandboxPrefs is implemented in both /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense and /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced. One of the two will be used. Which one is undefined.

    12/2/13 1:10:14.293 PM coreaudiod[285]: Enabled automatic stack shots because audio IO is inactive

    12/2/13 1:10:14.468 PM coreaudiod[285]: Disabled automatic stack shots because audio IO is active

    12/2/13 1:10:14.490 PM coreaudiod[285]: Enabled automatic stack shots because audio IO is inactive

    12/2/13 1:10:14.517 PM coreaudiod[285]: Disabled automatic stack shots because audio IO is active

    12/2/13 1:10:14.656 PM coreaudiod[285]: Enabled automatic stack shots because audio IO is inactive

    12/2/13 1:10:15.124 PM com.apple.SecurityServer[15]: Session 100038 created

    12/2/13 1:10:29.934 PM mdworker32[1574]: CGSGetDisplayBounds: Invalid display 0x00000000

    12/2/13 1:10:29.976 PM mdworker32[1574]: bootstrap_look_up2 failed with 0x44c

    12/2/13 1:10:30.000 PM kernel[0]: Sandbox: sandboxd(1575) deny mach-lookup com.apple.coresymbolicationd

    12/2/13 1:10:30.797 PM sandboxd[1575]: ([1574]) mdworker32(1574) deny mach-lookup com.apple.PowerManagement.control (import fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:org.openxmlformats.spreadsheetml.sheet plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 13190876)

    12/2/13 1:10:37.661 PM coreaudiod[285]: Disabled automatic stack shots because audio IO is active

    12/2/13 1:10:38.151 PM coreaudiod[285]: Enabled automatic stack shots because audio IO is inactive

    12/2/13 1:11:27.644 PM Dock[1030]: no information back from LS about running process

    12/2/13 1:13:37.349 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c182ca00 (pid 1549) sleeping due to too many errors (num usleeps 1067)

    12/2/13 1:13:46.149 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1822200 (pid 1549) sleeping due to too many errors (num usleeps 1069)

    12/2/13 1:13:46.590 PM mdworker32[1595]: CGSGetDisplayBounds: Invalid display 0x00000000

    12/2/13 1:13:46.620 PM mdworker32[1595]: bootstrap_look_up2 failed with 0x44c

    12/2/13 1:13:46.000 PM kernel[0]: Sandbox: sandboxd(1596) deny mach-lookup com.apple.coresymbolicationd

    12/2/13 1:13:47.355 PM sandboxd[1596]: ([1595]) mdworker32(1595) deny mach-lookup com.apple.PowerManagement.control (import fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:org.openxmlformats.spreadsheetml.sheet plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 13190876)

    12/2/13 1:13:56.077 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1838000 (pid 1549) sleeping due to too many errors (num usleeps 1071)

    12/2/13 1:15:33.436 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c182ca00 (pid 1549) sleeping due to too many errors (num usleeps 1095)

    12/2/13 1:15:55.432 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1822200 (pid 1549) sleeping due to too many errors (num usleeps 1101)

    12/2/13 1:16:08.182 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1838000 (pid 1549) sleeping due to too many errors (num usleeps 1105)

    12/2/13 1:16:50.530 PM mdworker32[1605]: CGSGetDisplayBounds: Invalid display 0x00000000

    12/2/13 1:16:50.576 PM mdworker32[1605]: bootstrap_look_up2 failed with 0x44c

    12/2/13 1:16:51.000 PM kernel[0]: Sandbox: sandboxd(1606) deny mach-lookup com.apple.coresymbolicationd

    12/2/13 1:16:51.589 PM sandboxd[1606]: ([1605]) mdworker32(1605) deny mach-lookup com.apple.PowerManagement.control (import fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:org.openxmlformats.spreadsheetml.sheet plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 13190876)

    12/2/13 1:17:45.195 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c182ca00 (pid 1549) sleeping due to too many errors (num usleeps 1132)

    12/2/13 1:17:56.906 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1822200 (pid 1549) sleeping due to too many errors (num usleeps 1135)

    12/2/13 1:18:24.561 PM fseventsd[47]: SLOWDOWN: client 0x7fa2c1838000 (pid 1549) sleeping due to too many errors (num usleeps 1143)

  • 3. Re: Why is Finder running very slow?
    emsail13 Level 1 Level 1 (0 points)

    Hi!

    I know it's a year later, but my macbook pro with osx 10.9.1 is being very slow with finder too- i am constantly just seeing the spinning pinwheel.

     

    I followed your instructions from the last time and here are my findings:

    the top CPU fluxuates between SMSDaemon at 11.1% and Google Chrome Helper at 3.8%

     

    What is it, and what is the process?

    10.38% User

    5.09% System

    84.53% Idle

     

    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?

    I don't see a "Page Outs" but Swap Used is 0 bytes.

    other things listed are:

    Physical Memory 4.00GB, Memory Used: 3.96 GB, Virtual Memory 5.27%, App Memory 1.98 GB, File Cache 476.1 MB, Wired Memory 597.2 MB, Compressed 719.5 MB

     

    Read in/sec: 0

    Writes out/sec:0


    1/24/14 7:52:45.842 PM Google Chrome Helper[27934]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    1/24/14 7:52:45.970 PM Google Chrome Helper[27934]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    1/24/14 7:52:47.030 PM Google Chrome Helper[27933]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server

    1/24/14 7:52:47.031 PM Google Chrome Helper[27933]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server

    1/24/14 7:53:52.311 PM WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

    1/24/14 7:54:06.311 PM WindowServer[94]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

    1/24/14 7:54:42.565 PM WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 51.26 seconds (server forcibly re-enabled them after 1.00 seconds)

    1/24/14 7:54:43.757 PM Google Chrome Helper[27937]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    1/24/14 7:54:43.757 PM Google Chrome Helper[27937]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    1/24/14 7:54:43.777 PM Google Chrome Helper[27937]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    1/24/14 7:54:47.077 PM Finder[177]: void CGSUpdateManager::log() const: conn 0xd907: spurious update.

    1/24/14 7:54:48.199 PM WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

    1/24/14 7:55:02.199 PM WindowServer[94]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

    1/24/14 7:55:33.078 PM WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 45.88 seconds (server forcibly re-enabled them after 1.00 seconds)

    1/24/14 7:55:38.449 PM Finder[177]: void CGSUpdateManager::log() const: conn 0xd907: spurious update.

    1/24/14 7:57:24.716 PM Google Chrome Helper[27955]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    1/24/14 7:57:24.716 PM Google Chrome Helper[27955]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    1/24/14 7:57:24.728 PM Google Chrome Helper[27955]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    1/24/14 7:57:49.822 PM Google Chrome Helper[27956]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    1/24/14 7:57:49.822 PM Google Chrome Helper[27956]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    1/24/14 7:57:49.832 PM Google Chrome Helper[27956]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    1/24/14 7:59:53.203 PM WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

    1/24/14 7:59:59.122 PM WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 6.92 seconds (server forcibly re-enabled them after 1.00 seconds)

    1/24/14 8:00:09.820 PM Google Chrome Helper[27966]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    1/24/14 8:00:09.820 PM Google Chrome Helper[27966]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    1/24/14 8:00:09.836 PM Google Chrome Helper[27966]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    1/24/14 8:04:07.960 PM Preview[27976]: It does not make sense to draw an image when [NSGraphicsContext currentContext] is nil.  This is a programming error. Break on void _NSWarnForDrawingImageWithNoCurrentContext() to debug.  This will be logged only once.  This may break in the future.

    1/24/14 8:05:48.003 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:05:48.004 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:05:49.006 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:05:53.713 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:05:54.715 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:06:19.756 PM xpcproxy[28001]: assertion failed: 13B42: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2

    1/24/14 8:06:20.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=28003[GoogleSoftwareUp] final status 0x0, allow (remove VALID)ing page

    1/24/14 8:08:06.371 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:08:07.372 PM NotificationCenter[191]: CGSMoveWindow: Invalid window 0x0

    1/24/14 8:12:15.540 PM Console[28009]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

    1/24/14 8:12:17.028 PM com.apple.SecurityServer[14]: Session 100400 created

    1/24/14 8:12:18.319 PM WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

    1/24/14 8:12:19.530 PM com.apple.SecurityServer[14]: Killing auth hosts

    1/24/14 8:12:19.530 PM com.apple.SecurityServer[14]: Session 100394 destroyed

    1/24/14 8:12:19.777 PM com.apple.IconServicesAgent[192]: main Failed to composit image for binding VariantBinding [0x2ed] flags: 0x8 binding: FileInfoBinding [0x3c1] - extension: mp3, UTI: public.mp3, fileType: ????.

    1/24/14 8:12:19.845 PM quicklookd[28011]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: mp3, UTI: public.mp3, fileType: ???? request size:128 scale: 1

    1/24/14 8:12:21.974 PM WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Console" after 4.65 seconds (server forcibly re-enabled them after 1.00 seconds)

    1/24/14 8:12:18.319 PM WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

    1/24/14 8:12:19.530 PM com.apple.SecurityServer[14]: Killing auth hosts

    1/24/14 8:12:19.530 PM com.apple.SecurityServer[14]: Session 100394 destroyed

    1/24/14 8:12:19.777 PM com.apple.IconServicesAgent[192]: main Failed to composit image for binding VariantBinding [0x2ed] flags: 0x8 binding: FileInfoBinding [0x3c1] - extension: mp3, UTI: public.mp3, fileType: ????.

    1/24/14 8:12:19.845 PM quicklookd[28011]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: mp3, UTI: public.mp3, fileType: ???? request size:128 scale: 1

    1/24/14 8:12:21.974 PM WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Console" after 4.65 seconds (server forcibly re-enabled them after 1.00 seconds)