1 2 Previous Next 25 Replies Latest reply: Jan 21, 2013 9:11 PM by broadwayliberty
broadwayliberty Level 1 Level 1 (0 points)

My system preferences keeps crashing before it will even open.  It will not open in safe mode.  There is no system preferences .plist file on my system.  Do I need to reinstall ML?


MacBook Pro, OS X Mountain Lion (10.8.2)
  • 1. Re: My system preferences keeps crashing before it will even open.
    CT Level 6 Level 6 (15,535 points)

    There IS a preference file, in fact.

     

    Go to FInder.

     

    From the Go menu, select "Go to Folder..."

     

    Paste this in:

     

    ~/Library/Preferences

     

    Then hit return.  (The tilde means "Home folder").

     

    Trash com.apple.systempreferences.plist.

     

    Does that help?

  • 2. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Ah-ha!  thanks for getting me to the point where i could delete the .plist file... but no dice.  When I go to sys pref I immediately get a beach ball, then after about 60 seconds, I am notified that 'system preferences quit unexpectedly'

  • 3. Re: My system preferences keeps crashing before it will even open.
    CT Level 6 Level 6 (15,535 points)

    Darn.  A re-install might be in your future. Somebody else with more knowledge might show up with some better advice. Have you installed anything lately?

  • 4. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    No, no recent installs.  I did have some compatibility issues when I did the switch to ML a couple months ago, and uninstalled some stuff.

  • 5. Re: My system preferences keeps crashing before it will even open.
    Linc Davis Level 10 Level 10 (118,305 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • 6. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Hope I followed the instructions properly....  Thanks Linc and CT!

     

    Step 1:

    1/19/13 4:53:17.875 PM ReportCrash[274]: Saved crash report for System Preferences[269] version 12.0 (12.0) to /Users/XXXX/Library/Logs/DiagnosticReports/System Preferences_2013-01-19-165317_XXXX-macbook-pro.crash

     

     

    Step 2:

    Process:     System Preferences [269]
    Path:        /Applications/System Preferences.app/Contents/MacOS/System Preferences
    Identifier:  com.apple.systempreferences
    Version:     12.0 (12.0)
    Build Info:  SystemPrefsApp-232001000000000~1
    Code Type:   X86-64 (Native)

    Parent Process:  launchd [149]

    User ID:    

     

    Date/Time:   2013-01-19 16:52:44.325 -0600
    OS Version:  Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: 0x000000000000000a, 0x000000011118328e

     

    VM Regions Near 0x11118328e:

    mapped file        0000000111093000-000000011115b000 [  800K] r--/rwx SM=COW  /System/Library/PreferencePanes/PrintAndScan.prefPane/Contents/Resources/PrintS canPref.icns
    --> mapped file        000000011115b000-00000001111cf000 [  464K] r--/rwx SM=COW  /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/FileVault. icns
    CG shared images   00000001c0003000-00000001c000b000 [   32K] r--/r-- SM=SHM 

     

    Application Specific Information:

    objc[269]: GC: forcing GC OFF because OBJC_DISABLE_GC is set

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_c.dylib         0x00000001063b01e7 memmove$VARIANT$sse3x + 31
    1   com.apple.ImageIO.framework   0x0000000105be81a4 CGImageReadGetBytesAtOffset + 409
    2   com.apple.ImageIO.framework   0x0000000105beaeec CGImageReadSessionGetBytes + 37
    3   com.apple.ImageIO.framework   0x0000000105c057f4 getGlobalICNSInfo + 316
    4   com.apple.ImageIO.framework   0x0000000105c05684 _CGImagePluginImageCountICNS + 9
    5   com.apple.ImageIO.framework   0x0000000105be757c CGImageSourceGetCount + 119
    6   com.apple.AppKit          0x00000001033dde04 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps :] + 402
    7   com.apple.AppKit          0x00000001034d6f31 +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandImageContentNow:] + 93
    8   com.apple.AppKit          0x00000001034d6526 +[NSImageRep _imageRepsWithContentsOfURL:expandImageContentNow:giveUpOnNetworkURLsWithoutGoo dExtensions:] + 965
    9   com.apple.AppKit          0x00000001034d611c __51-[NSImageURLReferencingRepProvider representations]_block_invoke_0 + 47
    10  com.apple.Foundation      0x0000000102d9ae60 _NSFaultInObject + 30
    11  com.apple.AppKit          0x00000001034d60e6 -[NSImageURLReferencingRepProvider representations] + 89
    12  com.apple.AppKit          0x00000001034d604f -[NSImageURLReferencingRepProvider copyWithZone:] + 127
    13  com.apple.AppKit          0x00000001034d5fab __24-[NSImage copyWithZone:]_block_invoke_0628 + 104
    14  com.apple.AppKit          0x00000001033c467f -[NSImage _usingRepProviderPerformBlock:] + 41
    15  com.apple.AppKit          0x00000001034d5d90 -[NSImage copyWithZone:] + 493
    16  com.apple.systempreferences   0x0000000101f962c4 0x101f8f000 + 29380
    17  com.apple.systempreferences   0x0000000101f927f4 0x101f8f000 + 14324
    18  com.apple.systempreferences   0x0000000101f93773 0x101f8f000 + 18291
    19  com.apple.CoreFoundation  0x0000000102a3f47a _CFXNotificationPost + 2554
    20  com.apple.Foundation      0x0000000102d92846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
    21  com.apple.AppKit          0x000000010342760d -[NSApplication _postDidFinishNotification] + 292
    22  com.apple.AppKit          0x0000000103427346 -[NSApplication _sendFinishLaunchingNotification] + 216
    23  com.apple.AppKit          0x0000000103424532 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566
    24  com.apple.AppKit          0x000000010342412c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
    25  com.apple.Foundation      0x0000000102dac12b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
    26  com.apple.Foundation      0x0000000102dabf8d _NSAppleEventManagerGenericHandler + 106
    27  com.apple.AE              0x0000000106f2eb48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
    28  com.apple.AE              0x0000000106f2e9a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
    29  com.apple.AE              0x0000000106f2e869 aeProcessAppleEvent + 318
    30  com.apple.HIToolbox       0x0000000104e308e9 AEProcessAppleEvent + 100
    31  com.apple.AppKit          0x0000000103420916 _DPSNextEvent + 1456
    32  com.apple.AppKit          0x000000010341fed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    33  com.apple.AppKit          0x0000000103417283 -[NSApplication run] + 517
    34  com.apple.AppKit          0x00000001033bbcb6 NSApplicationMain + 869
    35  libdyld.dylib             0x000000010635a7e1 start + 1

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib    0x0000000106533d16 kevent + 10
    1   libdispatch.dylib         0x0000000106320dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib         0x00000001063209ee _dispatch_mgr_thread + 54

     

    Thread 2:

    0   libsystem_kernel.dylib    0x00000001065336d6 __workq_kernreturn + 10
    1   libsystem_c.dylib         0x00000001063c5eec _pthread_workq_return + 25
    2   libsystem_c.dylib         0x00000001063c5cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib         0x00000001063b0171 start_wqthread + 13

     

    Thread 3:: Dispatch queue: com.apple.root.default-priority

    0   libsystem_kernel.dylib    0x0000000106531686 mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x0000000106530c42 mach_msg + 70
    2   com.apple.CoreFoundation  0x0000000102a29803 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation  0x0000000102a2eee6 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation  0x0000000102a2e6b2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation      0x0000000102db1321 -[NSConcreteTask waitUntilExit] + 183
    6   com.apple.frameworks.preferencepanes0x000000010246a6db -[NSPrefPanesCenter _checkHWForPreferences:] + 288
    7   libdispatch.dylib         0x0000000106321f01 _dispatch_call_block_and_release + 15
    8   libdispatch.dylib         0x000000010631e0b6 _dispatch_client_callout + 8
    9   libdispatch.dylib         0x000000010631f1fa _dispatch_worker_thread2 + 304
    10  libsystem_c.dylib         0x00000001063c5cab _pthread_wqthread + 404
    11  libsystem_c.dylib         0x00000001063b0171 start_wqthread + 13

     

    Thread 4:

    0   libsystem_kernel.dylib    0x00000001065336d6 __workq_kernreturn + 10
    1   libsystem_c.dylib         0x00000001063c5eec _pthread_workq_return + 25
    2   libsystem_c.dylib         0x00000001063c5cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib         0x00000001063b0171 start_wqthread + 13

     

    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x00007ffe4caec89a  rbx: 0x000000000002828e  rcx: 0x0000000000000001  rdx: 0x0000000000000004

      rdi: 0x00007fff5dc6fb28  rsi: 0x000000011118328e  rbp: 0x00007fff5dc6da80  rsp: 0x00007fff5dc6da80

       r8: 0x000000000007347b   r9: 0x000000005e369d65  r10: 0x00007fde10c882a0  r11: 0x00007fff5dc6fb28

      r12: 0x0000000000000004  r13: 0x00007fde11c00db0  r14: 0x0000000000000004  r15: 0x000000011118328e

      rip: 0x00000001063b01e7  rfl: 0x0000000000010202  cr2: 0x000000011118328e

    Logical CPU: 0

     

    Binary Images:

       0x101f8f000 -    0x101fb2fff  com.apple.systempreferences (12.0 - 12.0) <0249AAAE-AA18-3A55-BBCE-D870C940E8C7> /Applications/System Preferences.app/Contents/MacOS/System Preferences
       0x101fc7000 -    0x101fc7fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
       0x101fcd000 -    0x101fcdfff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
       0x101fd7000 -    0x1022a7fff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
       0x1023e0000 -    0x10243dfff  com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
       0x102467000 -    0x102482ff7  com.apple.frameworks.preferencepanes (15.0 - 15.0) <45E922F9-E5F5-3026-90BA-C1F5F8451C9B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
       0x10249f000 -    0x10251dff7  com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
       0x102560000 -    0x102625ff7  com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
       0x1026a2000 -    0x1027cbff7  com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
       0x1028b6000 -    0x1028b7ff7  libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
       0x1028be000 -    0x1029d692f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
       0x1029fa000 -    0x102be3fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x102d42000 -    0x102d42fff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
       0x102d47000 -    0x102d47ff1 +cl_kernels (???) <AFD159F4-10EF-4F7D-ACBF-3B315208F4FF> cl_kernels
       0x102d4a000 -    0x1030a6fff  com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x1032cb000 -    0x103ef8ff7  com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1045ef000 -    0x104824ff7  com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
       0x104926000 -    0x104969fff  com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
       0x1049a1000 -    0x104af2fff  com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
       0x104b7c000 -    0x104b7dff3 +cl_kernels (???) <AA5FA9DE-2259-4D8F-80B3-62161C40F181> cl_kernels
       0x104b82000 -    0x104b82ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
       0x104b8a000 -    0x104bf7fff  com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
       0x104c33000 -    0x104d53fff  com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
       0x104dc6000 -    0x1050f6ff7  com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
       0x105252000 -    0x105400fff  com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
       0x1054bf000 -    0x1054c9fff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
       0x1054d9000 -    0x105525ff7  libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
       0x10553f000 -    0x10573ffff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
       0x1057e2000 -    0x1058dfff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
       0x10591a000 -    0x10592cff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
       0x105934000 -    0x10593afff  com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
       0x105949000 -    0x10594afff  liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
       0x105955000 -    0x10596bfff  com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
       0x10597b000 -    0x1059e8ff7  com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
       0x105a17000 -    0x105a18fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
       0x105a20000 -    0x105a47ff7  com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
       0x105a6c000 -    0x105a83fff  com.apple.GenerationalStorage (1.1 - 132.2) <3F5C87BD-D866-3732-8CB9-D23ED9784D6E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
       0x105a94000 -    0x105aa3ff7  com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
       0x105ab1000 -    0x105b83ff7  com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
       0x105be3000 -    0x105cfcff7  com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
       0x105d5a000 -    0x105e34ff7  com.apple.backup.framework (1.4.1 - 1.4.1) <A3CFCA9E-717C-302D-821B-16FD35E6673F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
       0x105eba000 -    0x10602efff  com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
       0x1060f0000 -    0x106141ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
       0x106177000 -    0x106198ff7  libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
       0x1061a5000 -    0x1061a9ff7  com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
       0x1061b3000 -    0x10621bff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
       0x106277000 -    0x10629cff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
       0x1062d4000 -    0x1062d9fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
       0x1062e1000 -    0x1062effff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
       0x1062fd000 -    0x106302fff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
       0x10630d000 -    0x106314fff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
       0x10631c000 -    0x106331ff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
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       0x109fad000 -    0x109fe3fff  com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
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       0x10a011000 -    0x10a045fff  com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
       0x10a076000 -    0x10a07aff7  com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
       0x10a085000 -    0x10a088fff  com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
       0x10a093000 -    0x10a0a8fff  com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
       0x10a0c3000 -    0x10a0e0fff  com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
       0x10a0f3000 -    0x10a0f5ff7  com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
       0x10a102000 -    0x10a104fff  com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
       0x10a10f000 -    0x10a15aff7  com.apple.CoreMedia (1.0 - 926.62) <CFBD094F-DA9C-3498-9D50-BC754B56F00A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
       0x10a180000 -    0x10a579ff7  com.apple.MediaToolbox (1.0 - 926.62) <83BBE53E-29FE-3874-9991-B6D009EADCC5> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
       0x10a60a000 -    0x10aa46fff  com.apple.VideoToolbox (1.0 - 926.62) <7D749558-08B6-3F86-A20E-05ECDACE6F17> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
       0x10aad8000 -    0x10ab25fff  com.apple.CoreMediaIO (301.0 - 4147) <61E348A5-1F9E-3390-9613-3EACE40DBD8C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
       0x10ab4a000 -    0x10ab64fff  com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
       0x10ab80000 -    0x10acc4fef  com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
       0x10acfd000 -    0x10ae17fff  com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
       0x10ae3f000 -    0x10b5e7fff  com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
       0x10b603000 -    0x10b62efff  com.apple.framework.Apple80211 (8.0.1 - 801.17) <05786C8E-8C6F-31AF-80B5-9C98175757B4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
       0x10b643000 -    0x10b68efff  com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
       0x10b6b6000 -    0x10b6fefff  com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
       0x10b731000 -    0x10b788ff7  com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
       0x10cd6b000 -    0x10cd79fff  com.apple.Librarian (1.1 - 1) <1635162F-239A-341E-83C7-710C55E254AF> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
       0x10d67a000 -    0x10d686fff  libCSync.A.dylib (324.6) <2033247A-CABC-3E20-8498-7367A8F44A08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
       0x10d691000 -    0x10d6bffff  com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
       0x10d7a6000 -    0x10d7d2ff7  libRIP.A.dylib (324.6) <5A7EB5C2-BA60-36D7-BF41-9853F37837AA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
       0x10d7e1000 -    0x10d7e5fff  libCGXType.A.dylib (324.6) <2FC25246-A69F-3F81-9AC6-0A1753E1C6A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
       0x10d7f7000 -    0x10d800fe7  libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
       0x10d806000 -    0x10d809ff7  libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
       0x10d80e000 -    0x10d81fff7  libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
       0x10f6c1000 -    0x10f7b1ff7  com.apple.DiskImagesFramework (10.8 - 344) <3A30B9B5-5099-35E2-9DCD-C96764FA2D26> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
       0x10f811000 -    0x10f8e4ff7  com.apple.DiscRecording (7.0 - 7000.2.4) <49FD2D2F-4F2C-39B6-877B-6E3172577D18> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
       0x10f94c000 -    0x10f994fff  libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
       0x10f9a5000 -    0x10f9e5fff  com.apple.MediaKit (13 - 659) <0C56D7FF-0430-3199-9952-CF8577519449> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
       0x10f9f8000 -    0x10fa2fff7  libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
       0x10fa45000 -    0x10fb47fff  libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
       0x10fbaf000 -    0x10fbeafff  com.apple.LDAPFramework (2.4.28 - 194.5) <0190B746-F684-3F43-B4D0-148EFE386CA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
       0x10fbf8000 -    0x10fc93ff7  unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
       0x10fcb2000 -    0x10ff35fff  com.apple.RawCamera.bundle (4.00 - 658) <6786E9E0-3197-30A3-A0F4-22A6064B3EF2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff61b8f000 - 0x7fff61bc393f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

     

    External Modification Summary:

      Calls made by other processes targeting this process:

    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0

      Calls made by this process:

    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

      Calls made by all processes on this machine:

    task_for_pid: 246
    thread_create: 0
    thread_set_state: 0

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=146.6M resident=136.6M(93%) swapped_out_or_unallocated=10.1M(7%)

    Writable regions: Total=60.7M written=9620K(15%) resident=14.0M(23%) swapped_out=0K(0%) unallocated=46.7M(77%)

     

    REGION TYPE                  VIRTUAL
    ===========                  =======
    CG backing stores              2060K
    CG image                         12K
    CG raster data                   28K
    CG shared images               1184K
    CoreImage                         8K
    CoreServices                   1056K
    MALLOC                         25.7M
    MALLOC guard page                48K
    Memory tag=240                    4K
    Memory tag=242                   12K
    Memory tag=251                    8K
    OpenCL                           20K
    STACK GUARD                    56.0M
    Stack                          10.0M
    VM_ALLOCATE                    16.1M
    __DATA                         12.3M
    __IMAGE                         528K
    __LINKEDIT                     27.4M
    __TEXT                        119.3M
    __UNICODE                       544K
    mapped file                    57.6M
    shared memory                   308K
    ===========                  =======
    TOTAL                         330.0M
  • 7. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Wow that seemed long...  hope the length wasn't  a bad thing.

  • 8. Re: My system preferences keeps crashing before it will even open.
    Linc Davis Level 10 Level 10 (118,305 points)

    Triple-click anywhere in the line below to select it:

     

    codesign -vv /A*/*nces.app

     

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste (command-V) into the Terminal window.

     

    You should get the following output, directly below what you entered:

    /Applications/System Preferences.app: valid on disk
    /Applications/System Preferences.app: satisfies its Designated Requirement
    

    Is that what you get?

  • 9. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Yes - this is what I got.

  • 10. Re: My system preferences keeps crashing before it will even open.
    Linc Davis Level 10 Level 10 (118,305 points)

    Earlier you deleted a file named "com.apple.systempreferences.plist". Was that file recreated after you deleted it?

  • 11. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Yes, it is back.

  • 12. Re: My system preferences keeps crashing before it will even open.
    Linc Davis Level 10 Level 10 (118,305 points)

    Please read this whole message before doing anything.
      
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
       
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only "Guest User" login created by "Find My Mac."
       
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
       
    Test while logged in as Guest. Same problem?
         
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
      
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • 13. Re: My system preferences keeps crashing before it will even open.
    broadwayliberty Level 1 Level 1 (0 points)

    Getting the systems preferences to open is my problem, therefore I cannot get into system preferences to allow for guest logins. 

  • 14. Re: My system preferences keeps crashing before it will even open.
    CT Level 6 Level 6 (15,535 points)

    How about Starting up in Safe Mode?

     

    Problem still occurs?

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