Skip navigation

iphone 5 and wifi?

62 Views 1 Reply Latest reply: Jan 20, 2013 8:17 AM by JimHdk RSS
KennySandra Calculating status...
Currently Being Moderated
Jan 20, 2013 8:12 AM

I can only connect to my home wifi when I am in the same room as the hub. I had no issues like this with my iPhone4. my ISP is BT who I have contacted and changed channels at theirr request. This did not help. My contrcat is with o2 who I have contacted and thet rest something but this did not help. I have downloaded ios 6.0.2.


Any idea what the porblem is?

iPhone 5, iOS 6.0.2
  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Jan 20, 2013 8:17 AM (in response to KennySandra)

    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPhone. Note: Do NOT consider your network to be blameless if some other devices can connect to it.


    First, test your iPhone on some other networks: a friends, Starbucks, Barnes & Noble, etc.


    If it works well there then the problem is with your network. Try restarting your router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem contact your supplier.


    If your iPhone does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.


    Also look here:


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.