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iphone 5 and wifi?

62 Views 1 Reply Latest reply: Jan 20, 2013 8:17 AM by JimHdk RSS
KennySandra Calculating status...
Currently Being Moderated
Jan 20, 2013 8:12 AM

I can only connect to my home wifi when I am in the same room as the hub. I had no issues like this with my iPhone4. my ISP is BT who I have contacted and changed channels at theirr request. This did not help. My contrcat is with o2 who I have contacted and thet rest something but this did not help. I have downloaded ios 6.0.2.

 

Any idea what the porblem is?

iPhone 5, iOS 6.0.2
  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Jan 20, 2013 8:17 AM (in response to KennySandra)

    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPhone. Note: Do NOT consider your network to be blameless if some other devices can connect to it.

     

    First, test your iPhone on some other networks: a friends, Starbucks, Barnes & Noble, etc.

     

    If it works well there then the problem is with your network. Try restarting your router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem contact your supplier.

     

    If your iPhone does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.

     

    Also look here: http://www.apple.com/support/iphone/wifi/

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