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TS3694: Resolve specific iTunes update and restore errors

Learn about Resolve specific iTunes update and restore errors

TS3694 i have error 3194

186 Views 3 Replies Latest reply: Jan 21, 2013 1:48 AM by legendsam RSS
legendsam Calculating status...
Currently Being Moderated
Jan 20, 2013 9:09 AM

hello,

in this case when i was restoreing my iphone too ios 6.0.1_10A523 I get error 3194, What can i do !?

Anyone can help me !? its really important for me too fix it

also, i am folowing security step's But its not worked..

regards mr.sam

iPhone 4S, iOS 6.0.1, i am really need help so fast
  • bhazel Level 4 Level 4 (3,495 points)
    Currently Being Moderated
    Jan 20, 2013 10:17 AM (in response to legendsam)

    Unable to contact the iOS software update server gs.apple.com

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

    1. Install the latest version of iTunes.
    2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Jan 20, 2013 12:08 PM (in response to legendsam)

    Make sure iTunes on computer is up to date. Click the iTunes Tab at the top of this page.

     

    Oops. bhazel mentioned that in number 1. So follow all those steps.

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