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Water damaged iPhone 5?

903 Views 3 Replies Latest reply: Jan 20, 2013 3:36 PM by Zerog024 RSS
garrettfromnaples Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 20, 2013 3:24 PM

Hi,

 

I bought an iPhone 5, 32GB Black, AT&T, about a month and a half ago. 3 days ago, I was standing on the edge of a lake with rocks on the edge. I dropped the iPhone (without a case) into the rocks and when I went to retrieve it from down in the large rocks. It was sitting underwater. Of course, just my luck. So now I unfortunately have an iPhone 5 that not only has a cracked screen and very dented up aluminum back, but it also is water damaged and will not power on. I let it dry out after I got home and didn't try to turn it on or charge it. I put it in rice, and tried all the other little home "remedies" I could think of. BUT I did buy the AppleCare plus when I bought the phone. I was wondering if that would cover the damage I have done to the phone? Do I just go into the apple store, say what happened, they give me a new one, and I give them the "$49" it says on the website? And I have a good working phone again? And one more question, if they can give me a new replacement phone, can I keep the old one just to show people what I did to my old one? Just to have? It's not a big deal if I can't keep the broken one. Thanks in advance!

iPhone 5, iOS 6.0.2
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Jan 20, 2013 3:28 PM (in response to garrettfromnaples)

    Make Genius reservation and take the iPhone to Apple for Replacement under the AppleCare+ Coverage. Apple will keep the broken iPhone 5. Take some pictures of it if you like.

  • Zerog024 Level 1 Level 1 (55 points)
    Currently Being Moderated
    Jan 20, 2013 3:36 PM (in response to garrettfromnaples)

    Apple Care puls would cover damage like this as long as you did not take it apart. It would be the $49 for the repalcment by mail-in or going to an Apple Retail Store. They would be keeping the damage iPhone.

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