Karstenfromca

Q: Have a new 8600 printer.  Installing, and get to point of "passord to allow HP installer to make changes" and none of my passwords work.  What do I do?

Just got an HP 8600 printer.  When I get to point of "password to allow HP installer to make changes" it won't accept any of my passwords, and there is nothing that says "check here to get password"   Help????

iMac, iOS 5.0.1

Posted on Jan 21, 2013 10:42 AM

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Q: Have a new 8600 printer.  Installing, and get to point of "passord to allow HP installer to make changes" and none of my pass ... more

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  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Jan 21, 2013 10:44 AM in response to Karstenfromca
    Level 9 (58,919 points)
    Photos for Mac
    Jan 21, 2013 10:44 AM in response to Karstenfromca

    Are you connecting via Wi-Fi, if so then use the password for your Wi-Fi network. Installing a printer is incredibly simple if you follow the directions. I'd first recommend stopping what you are doing and follow Apple's instructions in Printing Overview OS X Lion

  • by Paul_31,

    Paul_31 Paul_31 Jan 21, 2013 10:49 AM in response to Karstenfromca
    Level 6 (13,925 points)
    Jan 21, 2013 10:49 AM in response to Karstenfromca

    You say it won't accept any of your passwords. You are trying to use the 'admin' password for your computer to install the software, not some other password? Or have I misunderstood you?

  • by Csound1,

    Csound1 Csound1 Jan 21, 2013 11:20 AM in response to Karstenfromca
    Level 9 (51,241 points)
    Desktops
    Jan 21, 2013 11:20 AM in response to Karstenfromca

    Karstenfromca wrote:

     

    Just got an HP 8600 printer.  When I get to point of "password to allow HP installer to make changes" it won't accept any of my passwords, and there is nothing that says "check here to get password"   Help????

    It's looking for the password for an Admin user on the machine (probably you) use the one you log onto the computer with