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Pages quits when I use instant alpha

1617 Views 18 Replies Latest reply: Jun 3, 2013 4:37 PM by Keith Worsley-Brown RSS
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Keith Worsley-Brown Level 1 Level 1 (20 points)
Currently Being Moderated
Feb 12, 2012 4:21 PM

I drag a photo into Pages from iPhoto and try to apply instant alpha to it.  After a slight move of the colour spot in an area, the application always quits.  It automatically sends a report to Apple, and I can reopen the app.  But it keeps doing the same thing.

 

Is there any way to avoid this problem please?

 

Thank you , Keith

  • fruhulda Level 6 Level 6 (14,725 points)
    Currently Being Moderated
    Feb 12, 2012 10:12 PM (in response to Keith Worsley-Brown)

    I never had that problem. Is it a large image? in Mb that is? Do you have enough Ram on the computer? Informations on your system would help.

    PPC MMD (10.5.8), MBP 15, Mac OS X (10.6.8), 4 GB DRAM
  • fruhulda Level 6 Level 6 (14,725 points)
    Currently Being Moderated
    Feb 13, 2012 10:21 AM (in response to Keith Worsley-Brown)

    No harm deleting the plist file. You can put on the desktop or in the bin but you don't have to delete it if you might want to put it back. PAges does create a new plist immediately. Quit Pages first though. Move/delete the plist file. start PAges again and try out the instant alpha.

     

    You can also try it out in another user account. If it doesn't work in the new account the problem lies with Pages.

  • PeterBreis0807 Level 7 Level 7 (27,270 points)
    Currently Being Moderated
    Feb 13, 2012 12:39 PM (in response to Keith Worsley-Brown)

    Keith

     

    What format/origin are the photos?

     

    What version Mac OSX and Pages '09, and where did you get your extra RAM from?

     

    It possibly could be due to faulty memory.

     

    Try inserting your installer DVD and start up holding the D key down, to enter diagnostics.

     

    Run the diagnostics several times and note any error messages. If you have any contact AppleCare or your dealer.

     

    Peter

  • Farr Auto Sales Calculating status...
    Currently Being Moderated
    Jan 21, 2013 8:27 PM (in response to Keith Worsley-Brown)

    I have this exact same issue - it can be infuriating! 

     

    Did you ever find a solution?

     

    Thanks!

  • PeterBreis0807 Level 7 Level 7 (27,270 points)
    Currently Being Moderated
    Jan 22, 2013 10:53 AM (in response to Keith Worsley-Brown)

    Have you updated to the latest version of Pages '09 v4.3?

     

    Also have you tested this in another user account?

     

    How much free space do you have on your hard drive? OSX like 20% free for paging out memory.

     

    On my iMac 12,2 with 12Gb RAM running 10.6.8 and Pages '09 v4.05 Alpha has always worked flawlessly.

     

    Petere

  • PeterBreis0807 Level 7 Level 7 (27,270 points)
    Currently Being Moderated
    Jan 22, 2013 3:11 PM (in response to Keith Worsley-Brown)

    I'd test by taking an image you know will cause a crash and change its format and resolution in steps to see what the trigger is.

     

    Peter

  • PeterBreis0807 Level 7 Level 7 (27,270 points)
    Currently Being Moderated
    Jan 22, 2013 3:56 PM (in response to Keith Worsley-Brown)

    Keith

     

    You are there I am here. You need to test variables.

     

    It could be file size, it could be resolution, it could be a file format issue. It could be a bad file, these things happen.

     

    You need to play "One of these things is not like the other" until you work out what it is.

     

    Try it from a new User as well to see if it is a damaged .plist in your System.

     

    Peter

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