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iMessage on Mountain Lion problem

15576 Views 64 Replies Latest reply: Sep 15, 2013 11:45 AM by Ralph Johns (UK) RSS
  • valochelabrioche Calculating status...
    Currently Being Moderated
    Jul 30, 2012 5:24 AM (in response to whitewater2)

    Excuse me, I'm French, so I would just like to be sure of what you're actually meaning by "reboot your device": do I only have to turn it off, or erase everything then start it again with my iCloud save ?

  • mcbuffy Level 4 Level 4 (1,050 points)
    Currently Being Moderated
    Jul 30, 2012 5:34 AM (in response to valochelabrioche)

    valochelabrioche, reboot your device = redémarrer votre appareil.

  • valochelabrioche Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 30, 2012 5:47 AM (in response to mcbuffy)

    Merci pour la réponse rapide. C'est ce que j'ai essayé de faire, ça n'a pas changé le problème. J'ai mis la réception d'iMessage sur mon iOS sous mon Apple ID (comme sur le Mac), mais du coup ça ne fonctionne que si on m'envoie un iMessage sur mon adresse mail.

    Une idée ?

  • mcbuffy Level 4 Level 4 (1,050 points)
    Currently Being Moderated
    Jul 30, 2012 6:11 AM (in response to valochelabrioche)

    Là c'est ce que Ralph Johns à indiqué : (je ne peux pas aider plus n'ayant pas d'appareils avec iOS)

    ---

    Sur l'iPhone effacez tous les Messages.

    Si vous voulez en sauvegarder utilisez le bouton Edit button dans une conversation et sélectionnez les, ensuitez utilisez le bouton Réexpédier (transférer) et envoyez les à votre Apple ID dans Messages.

    Ensuite ajoutez l'Apple ID dans Règlages > Messages > Received At > Caller ID (à voir sur votre téléphone je n'ai pas la traduction).

    Comme ça les Messages envoyés sur l'iPhone seront synchronisés avec les appareils et l'application Messages qui utilisent le même Apple ID.

    ---

     

    Ce que whitewater2 à écrit :

    ---

    Quittez iMessage sur l'appareil iOS, redémarrez l'appareil, et se reconnecter

    Quittez Messages sur le Mac, puis se reconnecter

    ---

     

    J'espère que ça pourra aider.

  • valochelabrioche Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 30, 2012 6:36 AM (in response to mcbuffy)

    Merci encore.

    Malheureusement je ne crois pas trop en cette solution, elle ne me parait pas cohérente, je n'arrive pas à comprendre pourquoi effacer tous les messages de l'iOS synchroniserait les deux appareils...je suis en plein casse tête. Je vais essayer de demander à Ralph Jones quelque précision.

    Bon j'épsère que tout le monde va arriver à une solution sans avoir à attendre un éventuel patch d'Apple, voire pire, iOS 6 !

  • valochelabrioche Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 30, 2012 6:46 AM (in response to Ralph Johns (UK))

    Hi Ralph, I have more of a technical question about your method (deleting all the messages from the iOS device). How does it work ? In what way clearing all the messages can help syncing the two devices ?

    Thank you for your time, GB rules

  • ujur Calculating status...
    Currently Being Moderated
    Sep 8, 2012 1:52 PM (in response to Rolbez)

    hi guys,

    i am having trouble with my imessage with mountain lion on my late 2009 15 macbook pro.

    first i got it updated i was able to get the pictures from the people who i chat with, then i wasn't able to get them, i could see them on my iphone 4s but not on my computer's imessage. now iphone doesn't get some photos. on my computer i can see them just for a moment then they disappear there is an icon and "TEXT" and there is a magnifying glass when i click on it, it sounds like an error and i am still not able to see the pics! Does anybody have this problem or just me?

    should i just reinstall mountain lion again?

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Sep 8, 2012 1:58 PM (in response to ujur)

    Hi

     

    Open the File Transfer window in Messages (See the Window Menu)

     

    If this lists that some Pics (or files) are stuck (rather than Failed) then open the Applications/Utilities folder and open Activity Monitor.

    See if this lists an item about IMfileTransfers and if it does highlight the item then use the Quit option to left.

     

    You may need to restart Messages but people report this allows stalled pics to download.

     

     

     

     

     


    9:58 PM      Saturday; September 8, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • ujur Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 8, 2012 2:17 PM (in response to Ralph Johns (UK))

    well i opened  the file transfer but there is nothing, its just empty.
    then i opened activity monitor but there is nothing such as "IMfileTransfers". ant the file transfer window is still open. on activity monitor there is only imklaunchagent and imagent that start with IM.

    Screen Shot 2012-09-09 at 12.08.00 AM.png this is shown in imessage.

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Sep 8, 2012 2:23 PM (in response to ujur)

    Hi,

     

    My File Transfer window does not indicate and "Stuck" transfers either And I don't have the active support app either  (I now the name is not exact but is close enough for you to find it or not)

     

    If the item being transferred is a File then Messages will add the title of the File to the Balloon as a sort of descriptive text.

     

    Yours is obviously called "Text".

     

    If the Support app is not showing up I have no other suggestions at present (regarding Messages)

    You could ask the Buddy to email it to you.

     

     

     

     


    10:23 PM      Saturday; September 8, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • ujur Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 8, 2012 2:32 PM (in response to Ralph Johns (UK))

    well before it becomes that TEXT thing i can see the pic like a sec.
    i looked at the preferences and it shows there the files will be sent to the downloads folder, but there is nothing there. and i havent gotten any pictures since i updated. it's weird before i could see them now i can't.
    and what do you mean by support app?

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Sep 8, 2012 2:47 PM (in response to ujur)

    Hi

     

    The actual name is IMTransferAgent

    This is a small part of the process and is actually a separate part not held in the app itself.

    Messages does things like this in a variety of ways the most common is Plug-ins.

     

    I have tried to capture the Activity Monitor when the process starts up but it seems to be so quick as to only cause the list to jump as it starts up and ends.

    It seems you have a different issue to this thread https://discussions.apple.com/thread/4173338?start=45&tstart=0

     

    I would also try a PRAM reset.

    Shut down the computer.

    Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.


    PRAM Keys

     

     


    10:47 PM      Saturday; September 8, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • MXP 150 Patriot Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 3:39 AM (in response to Ralph Johns (UK))

    Okay,

     

    let me add my story to this thread too.

     

    Brand spanking MBA, Mountain Lion.......logged into Imessage 1st thing, no prob.

     

    Then, after a few weeks; in the middle of a chat....the name of the other person turned red and my sent messages received a red dot as they were not sent. I checked with the other person.

    I couldn`t recieive any messages either, not from any contact.

     

    I logged out, and I couldn`t log in anymore.

    I get a yellow triangle saying something like "error while logging in, try again later".

    I tried again and again later........

     

    I seeked help on this forum and a user helped me initially.

    I re-installed the whole Mountain Lion, a process that I don`t care to repeat too often.

     

    That fixed it for a while, but yesterday the same thing happened.

    In the middle of a chat....the red name, the red dots......well, you get the picture.

     

     

    I tried, to no avail:

     

    # to log in after reseting the PRAM

    # boot up and log in whilst in SAVE mode

    # to log in after deleting all Imessages and Facetime files in Library/Preferences

    # to log in with my wife`s Apple ID, or any ID really.

     

    What did work was logging in with my ID on my wife`s Ipad, no worries.

    My account is Yahoo, and don`t seem to be the problem.

     

    Please, any suggestions welcome.

     

    I have urged Apple politley to give us a fix at:

     

    http://www.apple.com/feedback/

     

     

    Thanks,

     

    MXP 150 Patriot

  • endobrendo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 12, 2013 12:17 PM (in response to MXP 150 Patriot)

    Just to chime in — I have had similar problems using Messages. It seems random. Sometimes a message is dropped and I have to resend, or suddenly a whole part of my chat history goes missing. I am afraid to use it and prefer Skype or Google Talk because I like to keep my chat history.

  • Wunderboy Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 22, 2013 10:40 AM (in response to endobrendo)

    Or...helping a friend get his iMessages on his iMac with ML working and somehow my phone number would not stay selected in preferences on my iMac...it all worked flawless before.  I could check it but on quiting and restarting iMessage, it would be unchecked again.  So then I thought of disabling account and re-enabling.  Crashed iMessage.  Rebooted machine.  Restarted iMessage and then re-enabled iMessage in preferences.  However, now all my names of contacts have been replaced by phone numbers and all the text message windows are blank and are associated with Jabber (Google Talk).  I had to manually select each phone number and, with the drop down window by clicking on the phone number in the "To:" area reslect iMessage.  Previous text messages don't show up until I send a new message or receive one.

     

    Very weird and something that I don't think should be the norm if you put iMessage into inactive mode and then re-enable it.

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