2 Replies Latest reply: Jan 23, 2013 1:21 AM by hjwev
hjwev Level 1 Level 1 (0 points)

There is no sound when a new email, message or face-time arrives.
The settings are correct.

IPad 2 iOS 6:01


I have reinstalled the software and installed the backup
no changes

 

What can do, to get a sound signal for incomming emails, messages or face-time ???

 

best

 

hjw


iPad 2, iOS 6.0.1
  • 1. Re: There is no sound when a new email, message or face-time arrives. The settings are correct. IPad 2 iOS 6:01
    Demo Level 9 Level 9 (76,365 points)

    Your "settings" may be enabled to hear sounds on all of those apps but you can still have system sounds muted which will prevent the sounds from coming through.

     

    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

     

    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

     

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

     

    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.

     

    This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

  • 2. Re: There is no sound when a new email, message or face-time arrives. The settings are correct. IPad 2 iOS 6:01
    hjwev Level 1 Level 1 (0 points)

    great, thank you

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    I did not changed anything, but i used "Mute Ssytem".

     

    Now i changed to "Lock Screen Rotation"  and the System-Sounds are ll back

     

    best

     

    hj