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My personal email won't download when I'm on some wi fi connections, any suggestions?

157 Views 1 Reply Latest reply: Jan 22, 2013 1:35 PM by iToaster RSS
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Jan 22, 2013 1:15 PM

My personal email won't download when I'm on some wi fi connections, any suggestions?

iPhone 5, iOS 6.0.2
  • iToaster Level 3 Level 3 (585 points)

    possibly an authentication issue

    your e-mail provider is probably seeing your e-mail connection coming from outside their network

    and blocking access, try contacting your email provider and discuss with them what your tryimg to do

    some allow authenticated smtp access from outside of their network

     

    or the wifi your using does not allow e-mail access outside of their network

     

    you might have to use webmail

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