Currently Being ModeratedJan 22, 2013 12:46 PM (in response to nat20148)
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
Currently Being ModeratedJan 22, 2013 2:17 PM (in response to nat20148)
BTW, this forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. Normally you will get the quickest and most applicable responses if you ask your questions in the general iTunes forums.