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wireless connectivity problems using IOS 6.0.2?

1662 Views 14 Replies Latest reply: Jan 23, 2013 6:14 PM by Sk8Dreams RSS
rhmocha Calculating status...
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Dec 22, 2012 5:38 PM

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites.  I've been through troubleshooting with both Apple and my ISP and no luck.  I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

  • levlogan Calculating status...
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    Dec 22, 2012 6:06 PM (in response to rhmocha)

    i had same problem, but my phone still not work after restore. itunes error -1

  • cpauldin Calculating status...
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    Dec 24, 2012 6:21 AM (in response to rhmocha)

    I have the same problem w/ my iphone 5. Everything worked this morning-  updated- now no network connection, and the phone won't take my network password to connect. All other devices connect, my husband's 4s w/o update connects.  Not happy!!!!   Can I uninstall?

  • kmerin Calculating status...
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    Dec 25, 2012 4:44 PM (in response to rhmocha)

    i'm having the same problem too. my 6.0.1 had minor issues on wifi now I updated to 6.0.2 my wifi has difficulty connecting to all wifi at all times and when it connects, the speed is very slow!

  • joeriz Calculating status...
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    Dec 26, 2012 1:52 PM (in response to rhmocha)

    I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.

    1) went to settings on my iphone

    2) choose "my home network" by pushing the arrow on the right

    3) This brought up the network info page. (it says "forget this network " at the top)

    4)DHCP will probably be highlighted.

    5) touch "static"

    6) This will bring up the manual settings

    7) We entered the following.

    For Ip Address 192.168.1.15

    Subnet Mask  255.255.255.0

    Router 192.168.1.1

    DNS 4.2.2.1,4.2.2.2,8.8.8.8

    Leave the HTTP Proxy to off

     

    This will assign a static Ip address not a dynamic one and should work.

    If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

  • kmerin Level 1 Level 1 (0 points)
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    Dec 26, 2012 3:12 PM (in response to joeriz)

    seems to be working for me.. i'm going to observe this for a while..

     

     

    thanks!

  • Christoph Hessel Calculating status...
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    Dec 27, 2012 4:51 AM (in response to rhmocha)

    I have the same problems.

     

    No real issues on Iphone 5 ios 6.0.1 After the update my WIFI connections are "weaker" and even get lost, where all other IOS devices stay connected.

  • kmerin Level 1 Level 1 (0 points)
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    Dec 28, 2012 9:07 PM (in response to rhmocha)

    and we are back to the problem. ugh. frustrating!

  • guihnz Calculating status...
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    Jan 6, 2013 2:02 PM (in response to rhmocha)

    I have the same issue.

     

    I've tried all the above and my wireless connection is still intermittent.

     

    Waiting for an IOS update or Apple response.

     

    Best,

  • Bigabiga Level 1 Level 1 (0 points)
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    Jan 8, 2013 8:23 AM (in response to rhmocha)

    Same problem for me. Iphone 5 worked fine before updating to 6.0.2 and my other Apple devices connect without any problem to WIFI. No restoring worked for me. I hope that Apple will really fix this. It's incredible that an update creates problems instead of solving them...

  • lindavview Calculating status...
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    Jan 22, 2013 2:33 PM (in response to rhmocha)

    Since upgrading my ipad2 (64 gig w/ATT cell) to  ios 6.0.1 from ios 5.2, my ipad2's wifi keeps dropping off and on like my ATT iPhone 5 did initially.   This does not happen at all on our ipad1 (also 64g w/ATT cell) on ios 5.2 (the latest ios for this ipad which btw is kinda crazy why ios 6 isn't available for ipad1 but is for iphone 3GS).   This intermitent wifi loss issue is absolutely frustrating.  All other wifi devices work just fine.  If it were easy to go back to 5.2 on the ipad2 I sure would.   It all is so buggy.  

     

    Apple, please fix this wifi connect issue.. It is so unstable with the latest 6 ios update.  Laptops, internet tvs, satellite streamng, etc work just fine with my router.   The only thing that seems to help is to disconnect power to my router for several minutes -- kinda of a pain for the other devices in use!   Seems Apple ios update made wifi issue worse than better for folks like me that didn't have any problem before that now do!  Please fix wifi connect for everyone! 

  • Sk8Dreams Level 3 Level 3 (840 points)
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    Jan 22, 2013 2:49 PM (in response to lindavview)

    There are at least 226 pages of discussion of wifi problems on the iPhone 5, which really are for any phones running iOS 6.  If you search you will find much more.  Take a look at remedies there.  If you have gone so far as to restore from new, and that did not work, make an appointment at the Apple store and ask for a new phone (only available if still under warranty, of course).

  • Bigabiga Level 1 Level 1 (0 points)
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    Jan 23, 2013 12:39 AM (in response to Sk8Dreams)

    I have been to the Apple Store and, magic, the WIFI connection worked...  But only there. They have got such a powerful wifi signal that it works in any condition. But at home and in office or wherever else it does not work at all. Same phone, same network reset, same hard reset and all the "fixes" that do not fix nothing. So I will have to keep a wonderful Iphone 5 with not working WIFI or go to the Apple Store to connect and see my emails or web? If there are 226 pages (and more every day) maybe the problem is stil there and must be fixed from Apple? I hate Android, but I start considering it.

  • Sk8Dreams Level 3 Level 3 (840 points)
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    Jan 23, 2013 6:14 PM (in response to Bigabiga)

    Bigabiga - Did you read my post right above yours?  Yes, your phone will work at the Apple store, and also on almost any public wifi.  That does not mean you have to be stuck with it.  Do the restore as new, and if that does not work, make another appointment at the Apple store.  Tell them all you have done, in fact, bring a written list.  Tell them you want a new phone, and if the "genius" does not give you one, ask to see a manager.  I got a replacement on my second visit, which was forced the very day following my first, when my husband's new 4S died.  The "genius" took pity on me because I hadn't had time to do the restore, and gave me a new phone without that step.  I would have been back there a third time, otherwise.

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