Have you tried a reboot?
Reboot the device.
- Shut down the device by holding the sleep/wake button and the home button at the same time.
- Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.
- Wait until the white Apple logo appears.
- When this happens, you can let go - the iPad is rebooting.
Yes, I did the reboot and it is still telling me it could not determine this IPad's location. There is a green dot next to it telling me it's online. I also tried locating my Mac and it does the same thing. It is able to locate my Iphone however. When I play a sound I am able to hear the sound. Not sure what it could be. Apple rep told me my last resort was to call AT&T and have them change the settings on my UVERSE router. They told me that should have nothing to do with it and were of no help. Any other suggestions?