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Play, Pause, etc. controls missing from iTunes

918 Views 8 Replies Latest reply: Jan 23, 2013 6:31 AM by Brandolin11 RSS
Brandolin11 Calculating status...
Currently Being Moderated
Jan 13, 2013 6:22 PM

After the latest "update" to iTunes (I now have version 11.0.1 (12)), the play, pause, stop, etc. controls disappeared from the top bar where they used to be. You know, the classic box at the top where you can scroll the little ball through the song, advance to the next song, etc. Gone. I now have to operate the entire thing either with my remote or by using my mouse to navigate through the "Controls" menu. I also noticed the Red "x", Yellow "-" and Green "+" have disappeared. Where did everything go?


I also just discovered the "Search" field in the iTunes store is suddenly nowhere to be found as well. It's as if all the most basic, necessary functions have been written out of the update.


BTW, I'm on an iMac desktop which I purchased brand new in March of 2006. I'm on Snow Leopard 10.6.8. And I get automatic updates, so I don't think it's that... Need help!

iMac (20-inch Early 2006), Mac OS X (10.6.8)
  • Steve Taylor1 Level 5 Level 5 (4,660 points)
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    Jan 14, 2013 12:58 AM (in response to Brandolin11)

    Is this affecting any other app on your machine?


    Sounds like you either need to reinstall iTunes 11. It does work for other people on Snow Leopard.


    Do a backup of your itunes content first just in case.


    If that does not resolve it then you may need to restore Snow Leopard

  • Steve Taylor1 Level 5 Level 5 (4,660 points)
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    Jan 15, 2013 7:00 AM (in response to Brandolin11)

    Here is an article on how to backup



    If your music is now sitting on your hard drive although not in iTunes?


    Check Preferences, Advanced


    Are Keep iTunes Media Fiolder organnised and Copy files to iTunes Media folder when adding to library ticked?


    Drag and drop this music into iTunes


    Itunes will put it in the right folder structure


    Username/Music/iTunes/iTunes Media


    Then when you have checked it through you can delete the old one and then proceed to make your backup.

  • Steve Taylor1 Level 5 Level 5 (4,660 points)
    Currently Being Moderated
    Jan 15, 2013 7:41 AM (in response to Brandolin11)

    On the top menu select Itunes > Preferences then it is the far tab in that window


    Screen Shot 2013-01-15 at 15.41.04.png

  • Buck Feldspar Calculating status...
    Currently Being Moderated
    Jan 21, 2013 10:26 PM (in response to Brandolin11)

    I had the same issue. OS 10.7.5 and iTunes 11.0.1.


    My controls were only visible in fullscreen mode. But finally I tried clicking on Zoom (under the Window menu) and voila, the controls were back in regular mode.


    A heck of a lot easier than reinstalling iTunes. I hope this works for other people.


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