HT1808: If you can't update or restore your iOS deviceLearn about If you can't update or restore your iOS device
Currently Being ModeratedJan 23, 2013 4:04 PM (in response to dacloo)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Currently Being ModeratedJan 23, 2013 4:29 PM (in response to Lawrence Finch)
I tried with two cables and both on my iMac and Macbook Air.
My iPhone5 is dead.
Currently Being ModeratedJan 23, 2013 4:46 PM (in response to dacloo)
If you did everything else in the tip I posted (reset the SMC, disconnected other devices, as the tip says your device needs service. As all iPhone 5's are still in warranty Apple will replace it.
Currently Being ModeratedJan 23, 2013 4:47 PM (in response to Lawrence Finch)
thanks Lawrence. I hope it won't be taking long since the nano sim can't be placed in another phone.
Currently Being ModeratedJan 23, 2013 4:56 PM (in response to dacloo)
If you take it to an Apple store they will replace it on the spot. BTW, I'm assuming it isn't hacked or jailbroken, which is the other thing that can cause this problem.
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