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no puedo instalar ni eliminar itunes error el origen de la instalacion no esta disponible

432 Views 1 Reply Latest reply: Jan 23, 2013 6:29 PM by b noir RSS
juane20111 Calculating status...
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Jan 23, 2013 5:14 PM

por favor alguien me puede ayudar, no puedo ni actualizar ni eliminar el itunes, me sale un error q dice q no puedo eliminar itunes por que el origen de la instalacion no esta disponible, puedo eliminar todas las demas aplicaciones de apple pero este bendito itunes no me deja, a veces me aparece un error de un archivo .msi q la verdad no tengo idea que es, agradeceria cualquier ayuda ya q hace mas de 4 meses que no puedo entrar a itunes y estoy ya desesperado, muchas gracias por su ayuda

iPhone 4, iOS 6.0.1
  • b noir Level 9 Level 9 (71,990 points)

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the /___sbsstatic___/migration-images/189/18990253-1.gif "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):



    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)


    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.


    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:


    Cleanup removing itunes.png


    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?


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