Skip navigation

finder keeps crashing, i cannot access my files

566 Views 9 Replies Latest reply: Jan 23, 2013 5:31 PM by gizmou RSS
gizmou Calculating status...
Currently Being Moderated
Jan 22, 2013 7:22 PM

i have a lot of third party software installed but recently finder stopped working and it starts flickering to the point i cant run off the computer. Currently i log in in other accounts and have no issues. Thanks in advance

MacBook Pro, OS X Mountain Lion (10.8.2)
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Jan 22, 2013 8:25 PM (in response to gizmou)

    If works in other accounts then the problem is in your user. Startup in Safe Mode

    Restart holding the "shift" key.

    (Expect it to take longer to start this way because it runs a directory check first.)

     

    Then go to System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+).

     

    Lob back into your problem account and test. Then begin adding them back one by one to find the culprit.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Jan 22, 2013 9:26 PM (in response to gizmou)

    In the problem account or Safe Mode go to Utiltiies and launch Terminal at the prompt copy & paste...

    rm ~/Library/Preferences/com.apple.finder.plist ~/Library/Preferences/com.apple.sidebarlists.plist && killall Finder

    Press return.

    Any difference?

  • Linc Davis Level 10 Level 10 (107,650 points)
    Currently Being Moderated
    Jan 22, 2013 10:28 PM (in response to gizmou)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Enter the name of the crashed application or process (Finder) in the Filter text field. Select the messages from the time of the last crash, if any. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.