HT4874: iCloud: Storage upgrades and downgradesLearn about iCloud: Storage upgrades and downgrades
Currently Being ModeratedAug 11, 2012 8:06 AM (in response to dutchmaid)
You can cancel iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Currently Being ModeratedAug 20, 2012 12:55 AM (in response to dutchmaid)
I just managed (I hope) to get a refund even though I have had my IPad for a couple of years.
I used this page
More products and services
Account and setup
This topic is not listed
Then had a box to type in my message.
I just wrote that I had misunderstood the nature of the extra storage I paid for 3 days ago and wanted a refund.
Then I filled in name, email, phone number and IPad serial number on the next page and clicked submit.
The first operator phoned my mobile number immediately, listened and transferred me to the refund office where I was asked the usual security questions and part card details to confirm my identity before the refund was put in place.
She said it might take 5 days, so I will be checking my bank account each day to see.
Currently Being ModeratedJan 24, 2013 5:12 AM (in response to dutchmaid)
Anyone in the UK who stumbled into this thread,
looking for the answer on how to get a refund on an unnecessary iCloud storage
upgrade, clik on this link:
You only have 15 days to do this after purchase.
I found getting to the right place a puzzle that might stump a genius
at cryptic crossword puzzles.
Currently Being ModeratedMay 26, 2013 10:49 AM (in response to CCrefund)
But on the same day I bought it, I didn't find how to get the refund. And couldn't downgrade while the note appeard that I could downgrade within 15 days after I received the receipt. Time goes fast and I have tried hard but still hasitate. I ever called the number I got and no answer. What a mysterious puzzle was it to find the refund??