5 Replies Latest reply: Jan 24, 2013 5:21 AM by Barney-15E
erikbirkelof Level 1 Level 1 (0 points)

Hi,

 

First of all I want to say that I'm not good at English at all, as I'm a Swedish studen who just studied English for about 4 years. So please have some forbearance.

 

 

After I installed a update for my "Microsoft Office 2011 Home & Student Mac" a file appeared on my desktop. I couldn't delete it and when I tried to open it did nothing happend. Then I realized that it was bad...

About one day later I got a mail from Google. It said that someone had tried to loging in to my account but they stoped it because they thought it was a hacker. Then I understand something was really bad..!

 

Now I have a problem when my computer starts. After I've typed in my password the Apple Logo appears. It stays for about 5 sec, while it loading. After that half of my screen fills up with strange codes who stays for 1-2 sec. Then my computer shuts down. When I press the startbutton again a white screen appears and a text in the middle that says my computer shut down after an error. After that I can login and send them information about the shutdown.

BUT, it don't happen everytime I start my computer, just some times.

 

It look like this:

bild-1.JPG

 

Does anyone know somthing about this problem?!

 

Sincerely,

Erik


MacBook Pro (13-inch Mid 2010), OS X Mountain Lion (10.8.2)