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TS1275: Resolve iOS update and restore errors in iTunes

Learn about Resolve iOS update and restore errors in iTunes

TS1275 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas.  my iphone has worked fine!

201 Views 6 Replies Latest reply: Jan 25, 2013 5:21 AM by MandySieling RSS
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Jan 24, 2013 3:05 AM



Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version.  When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.


I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating. 


I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod.  (which incidentally maybe where this laptop will end up!!)


Help if you can, but in laymans terms.......

iPod touch (4th generation), iOS 4.3.2


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