Skip navigation

HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 can get rid of a backup with a password

142 Views 2 Replies Latest reply: Jan 24, 2013 2:06 PM by amy_lou RSS
scamps Calculating status...
Currently Being Moderated
Jan 24, 2013 12:31 PM

I dont know how but the backup is password protected. I dont kow the password so it is meaningless. how can I delete both back up and password protection and start again.

iPhone 4S, iOS 6.0.2
  • whatheck Level 5 Level 5 (4,040 points)
    Currently Being Moderated
    Jan 24, 2013 1:54 PM (in response to scamps)

    You can delete the backup for iTunes preferences.

    Deleting a backup in iTunes

    If you want to delete a backup created by iTunes, follow these steps:

    1. Open iTunes Preferences:
      • Windows: Choose Edit > Preferences
      • Mac: Choose iTunes > Preferences
    2. Click Devices (the iOS device does not need to be connected).
    3. iTunes will show the phone number, IMEI, and serial number of the backed up iPhone when you position your mouse pointer over a backup (iTunes shows only the serial number for iPad and iPod touch). Use this to locate the backup for the iOS device you want to delete. Select the backup you want to remove and click Delete Backup.
      Device backups
    4. Confirm you wish to remove the selected backup by clicking Delete Backup.
    5. Click OK to close the iTunes Preferences Window.

    Note: Backups that are listed with a Date and Time stamp in the backup name were created by restoring the iOS device.

     

    (From iTunes: About iOS backups)

     

    To stop iTunes from encrypting your backups, just uncheck the  "Encrypt iPhone backup" on the iPhone summary screen (more info in the About iOS backups above).

  • amy_lou Level 4 Level 4 (1,550 points)
    Currently Being Moderated
    Jan 24, 2013 2:06 PM (in response to scamps)

    I believe it's also true that the ability to have the backups encrypted is attached to the device, not to a computer, so that if you were to plug the phone into another computer and attempt to back up, the backup there would also be encrypted. I believe the only way to remove a backup encryption is to know the password

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.