Currently Being ModeratedJan 24, 2013 2:05 PM (in response to ella_m)
You will have to reinstall OS X.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Currently Being ModeratedJan 24, 2013 2:24 PM (in response to Kappy)
Thank you Kappy.
Is there no way to do it w/o re-install then? I don't have the disk with me at the moment..
Apologies for maybe silly questions but, will reinstall w/o erasing the HD create another user or take up more space? And what's the combo updater for?
Currently Being ModeratedJan 24, 2013 2:43 PM (in response to ella_m)
Nope. Reinstall is the only way. Reinstalling as outlined doesn't create another user nor take up more space. It does require about 10 GBs of free space during installation.
Currently Being ModeratedJan 24, 2013 2:49 PM (in response to Kappy)
Ok, thank you so much for your help. Will let you know if everything goes back to normal once i do the reinstall.
Currently Being ModeratedFeb 5, 2013 12:28 PM (in response to Kappy)
Kappy, i finally got my snow leopard installing disc. How does it work now, do i have to press any special key at startup before inserting the disc -since i can't go to the login screen?
Currently Being ModeratedFeb 5, 2013 12:43 PM (in response to ella_m)
Start up the computer with the DVD inserted as far as it will go without forcing it. After the startup chime press and hold down the 'C' key which will cause the computer to "suck" in the DVD and begin booting from it.
Or you can boot the computer as above and hold down the 'C' key then insert the DVD into the slot.
In either case the DVD should end up in the optical drive. If it doesn't boot from the DVD, then restart and hold down the 'C' key after you hear the chime.
Currently Being ModeratedFeb 5, 2013 12:59 PM (in response to Kappy)
I'm in the disk utility. Not sure which HD entry to select though, i have: Macintosh HD, Data Disk, 250 GB Hitachi. which one do i select?
Currently Being ModeratedFeb 5, 2013 1:26 PM (in response to ella_m)
Macintosh HD is usually the OS X boot volume, so choose that one.
Currently Being ModeratedFeb 5, 2013 2:12 PM (in response to Kappy)
Followed everything you said, but everything got wiped anyway. I lost all my data.
Currently Being ModeratedFeb 5, 2013 2:15 PM (in response to ella_m)
Nothing in my procedure would have erased the hard drive. How do you know everything is gone? Did you get OS X reinstalled? Are you sure you did not erase the drive on your own?
Currently Being ModeratedFeb 6, 2013 4:19 AM (in response to Kappy)
I got Snow Leopard reinstalled, but now the desktop is empty, all my programs and files are gone. I couldn't have erased the drive myself as after the DU i just carried on with the installer.
Currently Being ModeratedFeb 6, 2013 11:33 AM (in response to ella_m)
Open the Accounts preferences. How many user accounts are listed other than the Guest account? If there are two listed, then log out of the current account and log into the other account. There you should find everything.
Currently Being ModeratedFeb 6, 2013 12:10 PM (in response to Kappy)
Already done that, only the new account appears.
Currently Being ModeratedFeb 6, 2013 12:15 PM (in response to ella_m)
Do you have a Home folder with your Documents, Downloads, etc. folders? Are you files there? If you click on the Desktop then select Finder Preferences from the Finder menu, then check the boxes for devices you want displayed on the Desktop. Is that what you think you are missing?