1 3 4 5 6 7 Previous Next 228 Replies Latest reply: Nov 28, 2013 1:57 AM by MacUserXI Go to original post Branched to a new discussion.
  • 60. Re: Diagnosing cause of kernel panic on a Mac Pro
    Mick West Level 1 Level 1 (60 points)

    Exact same type of thing here:

     

    Sat Dec  1 09:46:25 2012

    panic(cpu 6 caller 0xffffff800c851c07): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-2050.18.24/iokit/Kernel/IOMemoryDescriptor.c pp:1424

    [...]

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8cb68 000->0xffffff7f8ce6afff

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8cad6000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8cb54000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8cb11000

             com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8da12000 ->0xffffff7f8dad4fff

                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8cb 68000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8cb54000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8cad6000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8cb11000

             com.apple.iokit.IOSurface(86.0.3)[578CEAAD-1465-3B29-B34F-09586288ED88]@0xfffff f7f8d64b000->0xffffff7f8d65cfff

     

     

    BSD process name corresponding to current thread:

     

    Mac Pro, Earl 2009, 2x NVIDIA GeForce GT 120 512 MB, OSX 10.8.2, three monitors.

     

    However mine is only happening every few weeks, which makes it rather hard to track down. I'm suspecting it something to do with VRAM - some kind of video driver problem being revealed at random by particular usage patterns. I usually have lots of windows open, mostly Chrome.

  • 61. Re: Diagnosing cause of kernel panic on a Mac Pro
    Grant Bennet-Alder Level 8 Level 8 (49,250 points)

    See Pierre Igot's previous posts on this thread. He cites a supplemental update for 10.8.2 that may help, and also a suggestion to use an older version of a particular driver is mentioned on his blog. Read everything before you do anything.

  • 62. Re: Diagnosing cause of kernel panic on a Mac Pro
    Pierre Igot Level 1 Level 1 (15 points)

    cryptomagic:

     

    I just went through the System/Library/Extensions/ folder and identified the kext files that might or might not have to do with our current predicament. My focus remains on these files:

     

    IOGraphicsFamily.kext

    IONDRVSupport.kext

    IOPCIFamily.kext

     

    since they were the ones that were changed in OS X 10.8.2, when we started getting these KPs. But it could very well be that the problem is a complex one involving interactions between several different files, so who knows?

     

    Like I've said before, this bug is completely unpredictable and sometimes does not occur for days, then occurs several times in a single day, with no rhyme or reason. But it's really shaking my faith in the reliability of Apple's systems. It's unacceptable to have such a serious bug that remains unaddressed several months after it was first uncovered and after it's been a "known issue" for quite a while. I don't want to have to wait until 10.8.3 is out. I want a special fix for this particular problem NOW. This is a **crashing** bug that affects a number of people using their expensive machine perfectly normally, with no weird third-party interactions or incompatiblities.

     

    Apple is really dropping the ball here.

  • 63. Re: Diagnosing cause of kernel panic on a Mac Pro
    Pierre Igot Level 1 Level 1 (15 points)

    Answers to your other questions:

     

    I don't think the CUDA updates do anything (good or bad). CUDA is only used by some specific applications. I had the KPs before I had even heard of CUDA, let alone tried to install it. (I did, just in case. Didn't make any difference.) The KPs don't require the use of CUDA. I don't think it's involved at all.

     

    As NVIDIA, I submitted a bug report directly to them back on Sept. 20 via http://nvidia-submit.custhelp.com. Never heard a peep from them. Haven't tried the forums.

  • 64. Re: Diagnosing cause of kernel panic on a Mac Pro
    Dick Chanslor Level 1 Level 1 (15 points)

    This seems not to be limited to the Mac Pro, because I have been experiencing similar kernel-panics on my iMac 24 inch (early 2009) which also has the NVIDIA Geoforce GT 130 graphics.

     

    All of my panic reports include reference to the "NVDAResman(8.0)" and the three files you mentioned above:


    IOGraphicsFamily.kext

    IONDRVSupport.kext

    IOPCIFamily.kext

     

    I didn't notice the panics until sometime after the 10.8.2 update, and I'm not sure how many days after;  I don't remember when I installed 10.8.2. I believe the panics started after the iTunes 11 update, but not sure if that could be related.

     

    In the beginning, the panics only occurred with an automatic restart during cold startup in the morning, and (not watching the startup) I first noticed it when the alert to report to Apple appeared. On perhaps two other occasions, the panic occurred during other operations, once during Safari usage, and another while unattended. Both of these others also included an automatic restart.

     

    My troubleshooting is quite slow, because I can only reproduce the KP on demand in the morning after being shut down all night. I did reboot one morning from a Lion partition with no problem. Also, startup in Single User mode seems to work OK. I have two backup drives with 10.8.2, so I'm considering reinstalling 10.8 and updating only to 10.8.1, which never had this probem.

     

    So, I'm monitoring this discussion with interest. Appreciate your efforts.

  • 65. Re: Diagnosing cause of kernel panic on a Mac Pro
    Dick Chanslor Level 1 Level 1 (15 points)

    Reinstalled Mac OS X 10.8. Updated to OS X 10.8.1. No kernel panics since.

  • 66. Re: Diagnosing cause of kernel panic on a Mac Pro
    Jsh111 Level 1 Level 1 (0 points)

    For what its worth, my Mac Pro Mountan LIon freeze/kernel-panic nightmare is much worse when trying to run either VMWare or Parallels Windows VMs.  I've got 3 GT120s so tag this under the Mountain Lion cant deal with Mac Pros running multiple video cards files.

  • 67. Re: Diagnosing cause of kernel panic on a Mac Pro
    Dick Chanslor Level 1 Level 1 (15 points)

    My kernel panics ceased after I cleaned out four years of dust and reseated RAM.

  • 68. Re: Diagnosing cause of kernel panic on a Mac Pro
    cryptomagic Level 1 Level 1 (0 points)

    Pierre, I agree with your CUDA assessment.  Could you link me directly to your posting on the NVidia forum so I can add my 2 cents.  Perhaps a few more comments on that thread might wake someone up over there.

     

    FWIW, my panics are pretty spread out now.  Here is my complete history

     

    09.29.12 - KP every ~6 hours until I rolled back to 2.3.4 in /System/Library/Extensions/IOGraphicsFamily.kext

    10.11.12 - KP

    10.15.12 - KP

    10.29.12 - KP

    11.06.12 - KP so I upgraded NVidia drivers and installed CUDA package

    11.26.12 - KP so I updated the CUDA package again and I reverted to 2.3.5 of IOGraphicsFamily.kext

    01.02.13 - KP

     

    FWIW, I'm going to replace all my RAM in the next couple days as part of a system upgrade.  Maybe I'll get lucky like Dick?

  • 69. Re: Diagnosing cause of kernel panic on a Mac Pro
    Pierre Igot Level 1 Level 1 (15 points)

    cryptomagic:

     

    I didn't post anything on the forum, I only submitted a bug report at http://nvidia-submit.custhelp.com. I had to register first and the bug report is tied to my account, so I don't believe I can give you access to it. It has a reference no of "120920-000178" and is dated Sept. 20, 2012. Still no response from NVIDIA, of course.

     

    You are lucky you're not getting more KPs. :-)

     

    I haven't had a single one since switching to connecting the two monitors to the same GeForce GT120 with a DVI-to-MiniDisplayPort adapter for the second one. Of course, it means I have half the VRAM I normally should have (there is a noticeable degradation in graphic performance) and I also feel that the GeForce card that is driving both monitors is now hotter and noisier :-(.

     

    Pierre

  • 70. Re: Diagnosing cause of kernel panic on a Mac Pro
    cryptomagic Level 1 Level 1 (0 points)

    I post a second bug report #130118-000210

     

    That's a bummer having to put both screens on one card.

     

    I'm not totally out of the woods.  I seem to get a KP ever two weeks.  Today I gave my computer a tune up

     

    1. I popped out all 3 of my video cards, dusted them off and re-seated them. 
    2. I upgraded from 8G to 16G of RAM.
    3. I cleaned all the fan housings to be free of dust

     

    Maybe it will be happier after some love.

  • 71. Re: Diagnosing cause of kernel panic on a Mac Pro
    Pierre Igot Level 1 Level 1 (15 points)

    I could probably live with one every two weeks. But two or more a day is not an option.

     

    I find it rather doubtful that clearing the dust would make any difference, as I haven't done any cleaning myself and yet with both screens on the same card (EITHER card), I get zero KPs.

     

    It's a software bug, and it won't disappear until Apple fixes its software. Given how long it's already been with us, the signs are not encouraging.

     

    Thanks for the updates.

  • 72. Re: Diagnosing cause of kernel panic on a Mac Pro
    Jsh111 Level 1 Level 1 (0 points)

    I agree.  I've given up tinkering.  This is a software bug and no permutations of fiddling with settings will fix it.  I give apple until 10.8.3 to fix it.  Otherwise I sadly have to abandon OSX and go to Windows since I need multimonitor functionality.  Pretty depressing.

  • 73. Re: Diagnosing cause of kernel panic on a Mac Pro
    cryptomagic Level 1 Level 1 (0 points)

    Hey, no fair dispelling my self-delusions.  After all Nvidia just sent me this nice email:

     

    Nvidia Submit Customer Care <nvidia_submit@mailca.custhelp.com>

    Jan 18 (1 day ago)

     

    to chris

     

    Thank you for your submittal to the NVIDIA Product Feedback Page.

    We will carefully review your submission and may contact you for further information if needed as we attempt to reproduce your issue.

    Sincerely,

    NVIDIA Customer Care

     

    I just want them to tell me if the C++ file that throws the exception is their's or Apple's

  • 74. Re: Diagnosing cause of kernel panic on a Mac Pro
    Arkange Level 1 Level 1 (0 points)

    I have this KP with my Mac Pro and 3 monitors only when he wake up. Not all wake up but 2 or 3 times per day.

     

    Interval Since Last Panic Report:  47605 sec

    Panics Since Last Report:          3

    Anonymous UUID:                    B21FBBDE-4735-885F-8E1C-8148B2131709

     

     

    Fri Jan 25 03:53:55 2013

    panic(cpu 1 caller 0xffffff8017eb7bd5): Kernel trap at 0xffffff7f995c7032, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000001a7d1000, CR4: 0x0000000000000660

    RAX: 0xffffff7f995c7026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

    RSP: 0xffffff80d01c3eb0, RBP: 0xffffff80d01c3ec0, RSI: 0x0000000000000000, RDI: 0xffffff802a014000

    R8:  0x0000000000000001, R9:  0xffffff80c37fb9b0, R10: 0x00000000023ee803, R11: 0x0000000000000206

    R12: 0x0000000000161644, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

    RFL: 0x0000000000010286, RIP: 0xffffff7f995c7032, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1

     

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff80d01c3b50 : 0xffffff8017e1d626

    0xffffff80d01c3bc0 : 0xffffff8017eb7bd5

    0xffffff80d01c3d90 : 0xffffff8017ece4ed

    0xffffff80d01c3db0 : 0xffffff7f995c7032

    0xffffff80d01c3ec0 : 0xffffff7f99c12cea

    0xffffff80d01c3ef0 : 0xffffff80182472a8

    0xffffff80d01c3f30 : 0xffffff8018245daa

    0xffffff80d01c3f80 : 0xffffff8018245ed9

    0xffffff80d01c3fb0 : 0xffffff8017eb26b7

          Kernel Extensions in backtrace:

             com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f99c0c000->0xffffff7f99fd9fff

                dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7f99bba000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f984d4000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f98a88000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f98a45000

             com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f995bf000->0xffffff7f995d1fff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f989c9000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f984d4000

                dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f993d5000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f98a45000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x0000000017c00000

    Kernel text base: 0xffffff8017e00000

    System model name: MacPro5,1 (Mac-F221BEC8)

     

     

    System uptime in nanoseconds: 12256052900275

    last loaded kext at 7359859637769: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f9a21d000, size 16384)

    last unloaded kext at 7466051955362: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f9a21d000, size 12288)

    loaded kexts:

    com.parallels.kext.prl_vnic          7.0 15107.796624

    com.parallels.kext.prl_netbridge          7.0 15107.796624

    com.parallels.kext.prl_hid_hook          7.0 15107.796624

    com.parallels.kext.prl_hypervisor          7.0 15107.796624

    com.parallels.kext.prl_usb_connect          7.0 15107.796624

    com.Cycling74.driver.Soundflower          1.5.2

    com.apple.filesystems.afpfs          10.0

    com.apple.nke.asp_tcp          7.0.0

    com.apple.filesystems.smbfs          1.8

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.filesystems.ntfs          3.10

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleMikeyDriver          2.3.1f2

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.kext.AMDFramebuffer          8.0.0

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.AMDRadeonAccelerator          1.0.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.iokit.SCSITaskUserClient          3.5.1

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.Intel82574L          2.3.0b4

    com.apple.driver.AirPort.Brcm4331          602.15.22

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleUSBUHCI          5.2.5

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

    com.apple.driver.AppleMultitouchDriver          235.28

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOSurface          86.0.3

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.iokit.IOAcceleratorFamily          19.0.26

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.kext.AMD5000Controller          8.0.0

    com.apple.kext.AMDSupport          8.0.0

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.driver.AppleUSBHIDKeyboard          165.5

    com.apple.driver.AppleHIDKeyboard          165.5

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBMergeNub          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 6 GB, SMC 1.39f11

    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en2

    PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1

    Serial ATA Device: HL-DT-ST DVD-RW GH80N

    Serial ATA Device: Hitachi HUA722010CLA330, 1 TB

    Serial ATA Device: ST3802110AS, 80,03 GB

    Serial ATA Device: MAXTOR STM3160815AS, 160,04 GB

    USB Device: iPad, apple_vendor_id, 0x12a4, 0xfd100000 / 2

    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2

    USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0xfa220000 / 3

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

    FireWire Device: built-in_hub, 800mbit_speed

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