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Problem with Huawei E353

1684 Views 8 Replies Latest reply: Jan 27, 2013 9:16 AM by siavrik RSS
Prof Kahan Calculating status...
Currently Being Moderated
Jul 23, 2012 11:27 PM

I'm having a problem with my Huawei E353 usb dongle. Every time i plug the dongle into my macbook pro, a black screen comes up asking me to restart the laptop by holding down the power button. How do i resolve this problem? I am currently running Snow Leopard 10.6.8

MacBook Pro, Mac OS X (10.6.8)
  • kostby Level 4 Level 4 (2,290 points)
    Currently Being Moderated
    Jul 23, 2012 11:52 PM (in response to Prof Kahan)

    Welcome to Apple Support Communities.

     

    You're experiencing Kernel Panics.

    http://support.apple.com/kb/TS3742

     

    That is often caused by bad hardware, incompatible hardware, or a software error.

     

    The first recommended step as detailed above, is to power the computer off and try a safe boot.

  • Max La Menace Calculating status...
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    Jul 25, 2012 12:18 PM (in response to kostby)

    Does the Kernel Panics damage your computer as you need to reboot your computer quite often sometimes???

  • siavrik Calculating status...
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    Jan 25, 2013 8:51 AM (in response to kostby)

    Perhaps you could help me as well? I also have a problem with Huwei E353. My Mac recognizes the device, tries to connect and after a few seconds says 'connection terminated'. With my old PC (HP) it worked well, never any problems. Thanks in advance!

  • siavrik Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 27, 2013 9:16 AM (in response to Prof Kahan)

    Thanks very much for the tips! Will try and report back

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